Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milciades De Los Santos

Surrey,BC

Overview

21
21
years of professional experience

Work History

Amazon Delivery

Amazon
Surrey, BC
04.2024 - Current
  • carrying the products that customers order through the site

Sawmill Worker

halo
Pitt Meadows
01.2023 - 04.2024
  • Set up machinery by adjusting tension on blade guides, drive belts, pulleys.

New Genetation Concrete

new generation concrete
Surrey, BC
06.2022 - 01.2023
  • Mixed and poured concrete for a wide variety of projects, including driveways, sidewalks, patios, and retaining walls.

Pmc

PMC-Sierra
Delta, BC
05.2022 - 01.2023
  • Delivered products to customer locations on time.

Teacher

amparo divino school
Santo Domingo, Dominican Republic
01.2012 - 02.2014
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.

Costumer Services

Claro Dominicana
Santo Domingo, Dominican Republic
05.2003 - 04.2011
  • Provided assistance to customers in navigating website, placing orders, and resolving complaints.
  • Answered incoming customer inquiries regarding product and service information.
  • Used proven techniques to de-escalate angry customers during telephone interactions.

Education

Bachelor of Arts - Costumer Services

Cornerstone International Community College
Bc
05-2024

Bachelor of Arts - Medical Visitor

Imefa
Dominican Republic
03-2013

Bachelor of Arts - Networks And Cabling

Infotep
Dominican Republic
08-2009

High School Diploma -

Uasd
Dominican Republic
11-2003

Professional Speaker - Professional Speaker

Henriquez Herz
Dominican Republic
10-2001

Skills

  • Customer Engagement
  • Social Media Marketing
  • Shipping management
  • Trend tracking
  • Online platforms
  • Market Penetration

Skills Profile:

Customer Service:
- Strong communication skills
- Ability to empathize and understand customer needs
- Conflict resolution and problem-solving skills
- Proficiency in handling customer inquiries and providing satisfactory solutions

Public Speaking:
- Excellent verbal communication skills
- Confidence in addressing large audiences
- Ability to engage and captivate listeners
- Experience in delivering informative and persuasive presentations

Medical Sales:
- In-depth knowledge of medical terminology and products
- Understanding of sales techniques specific to the healthcare industry
- Ability to build relationships with healthcare professionals
and effectively communicate product benefits

Construction:
- Proficient in reading blueprints and technical drawings
- Experience with various construction tools, equipment, materials, methods, and processes
- Knowledge of safety procedures and regulations within the construction industry

Languages

Spanish
Professional

Timeline

Amazon Delivery

Amazon
04.2024 - Current

Sawmill Worker

halo
01.2023 - 04.2024

New Genetation Concrete

new generation concrete
06.2022 - 01.2023

Pmc

PMC-Sierra
05.2022 - 01.2023

Teacher

amparo divino school
01.2012 - 02.2014

Costumer Services

Claro Dominicana
05.2003 - 04.2011

Bachelor of Arts - Costumer Services

Cornerstone International Community College

Bachelor of Arts - Medical Visitor

Imefa

Bachelor of Arts - Networks And Cabling

Infotep

High School Diploma -

Uasd

Professional Speaker - Professional Speaker

Henriquez Herz
Milciades De Los Santos