Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Certified Pharmacy Technician
Hy-Vee
Spencer, IA
2012.02 - 2019.12
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Efficiently processed cash register transactions for new and refilled prescription orders.
Licensed Insurance Agent
Hall Insurance Services
Champaign, IL
1998.02 - 2008.02
Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
Responded to customer inquiries and problems to promote great service.
Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
Pursued continued professional development through insurance workshops, course and webinars.