Mildred Mervil
everett,ma
Summary
Compassionate professional striving to contribute knowledge of medicine, team-minded attitude, and extensive experience in field to provide support to medical care team and patients in need. Exceptionally talented at providing encouragement, support, and comfort to patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Mass General Hospital
Boston, MA
12.2022 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, collecting urine specimens for laboratory testing and answering calls
- Maintained clean, safe, and well-organized patient environment
- Performed patient mobility services by turning, lifting, moving and repositioning patients
- Assisted with patient transfers and ambulation
- Assist patients with daily activities like bathing, dressing, and eating
Front Desk Receptionist
Takeda Pharmaceuticals
Cambridge, MA
10.2021 - 12.2022
- Strong interpersonal and time management skills, customer service
- Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues
- Ability to multitask effectively in a fast-paced environment
- Maintains a friendly, approachable style to build relationships and work harmoniously with others at all times
- Technology snapshot: MS Office (including Word, Excel, and PowerPoint)
Cashier / Crew Member / Customer Service
Dunkin' Donuts
Malden, MA
06.2020 - 10.2021
- Operate the cash register, process payments, and provide correct change
- Prepare and serve beverages (coffee, tea, etc.) and food items (donuts, sandwiches, etc.) according to company standards
- Maintain knowledge of menu items and promotions to assist customers with their orders
- Keep the work area, dining area, and kitchen clean, organized, and stocked
- Assist with restocking supplies, inventory management
Education
Diploma - None
Everett High School
Everett, MA06.2020
Bachelor of Applied Science - Exercise And Health Science
University of Massachusetts - Boston
Boston, MASkills
- Care Plan Management
- Time management skills
- Computer skills
- Customer service
- Translation
- Documentation
- Multitasking ability
- Vital signs monitoring
- Direct patient care
- Phlebotomy
- Patient Observation
- Specimen collection
- Blood glucose monitoring
- Teamwork and collaboration
- Attention to Detail
- Empathy and compassionate care
Certification
- ServSaf Certified
- Certified Nursing Assistant (CNA),
- CPR/First Aid/BLS,
- HHA certification, 07/01/21, Present
- BLS Certification,
Languages
- Haitian Creole
- French
- English
Timeline
Patient Care Associate
Mass General Hospital
12.2022 - Current
Front Desk Receptionist
Takeda Pharmaceuticals
10.2021 - 12.2022
Cashier / Crew Member / Customer Service
Dunkin' Donuts
06.2020 - 10.2021
Diploma - None
Everett High School
Bachelor of Applied Science - Exercise And Health Science
University of Massachusetts - Boston
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