Mildred (Mimi) Stevenson-Oliver
Lithia Springs,GA
Summary
Organized professional with strong communication skills and a proactive approach. Proven track record in delivering exceptional customer service while effectively managing multiple tasks and time constraints. Committed to optimizing administrative resources to achieve business goals and enhance team performance. Several years of experience in leadership and administrative support roles.
Overview
5
5
years of professional experience
Work History
Administrative Coordinator
Flood Brothers Commercial Relocation Services
Atlanta, GA
05.2020 - 06.2025
- Provided administrative support to various departments within the organization.
- Provided assistance during special projects or events as needed.
- Organized and maintained filing systems for sensitive documents.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Responded to customer inquiries via phone or email in a professional manner.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Gathered, entered and updated data to maintain departmental records and databases.
- Managed incoming mail distribution and outgoing courier services.
- Processed invoices from vendors in a timely manner according to company policies.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Negotiated with vendors and service providers to secure cost-effective contracts and services for the office.
Human Resources Assistant
Flood Brothers Commercial Services
Atlanta, GA
12.2020 - 05.2023
- Assisted in coordinating recruitment processes for various positions within the company.
- Managed employee records and maintained confidentiality of sensitive information.
- Supported onboarding procedures for new hires, ensuring a smooth transition.
- Responded to employee inquiries regarding benefits and company policies promptly.
- Maintained compliance with labor laws and company policies during HR operations.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Assisted with planning, organizing and coordinating company events.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Initialized background checks for potential new hires.
- Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Managed confidential employee information with discretion and integrity.
Education
Some College (No Degree) -
University of Phoenix
Tempe, AZSkills
- Data entry
- Microsoft Office
- File management
- Vendor negotiation
- Invoice processing
- Human resources support
- Customer service
- Event coordination
- Compliance management
- Office supply management
- Confidentiality maintenance
- Problem solving
- Attention to detail
- Budget monitoring
- Telephone etiquette
- Verbal and written communication
- Vendor management
References
References available upon request.
Timeline
Human Resources Assistant
Flood Brothers Commercial Services
12.2020 - 05.2023
Administrative Coordinator
Flood Brothers Commercial Relocation Services
05.2020 - 06.2025
Some College (No Degree) -
University of Phoenix