Mileena Jackson
Newark,DE
Summary
Motivated certified paralegal/legal assistant with a strong desire to contribute to an established law firm or state building. Committed to utilizing skills and experience to achieve personal growth while providing exceptional client services. Seeking a challenging position to assist lawyers with client work and contribute to the success of the organization.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Bath and Body Works, Limited Brands
07.2020 - Current
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Direct Support Professional
JEVS Human Services
12.2020 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Office and Assistive Technology Assistant
Disability Support Services, University of DE
10.2019 - 04.2020
- Developed and created electronic textbooks and documents to increase understanding for students with special needs.
- Assisted parents and students with their questions over the phone and in-person.
- Assisted students with special needs and taught them how to navigate technology to that improves their learning skills.
- Transported important and confidential documents to different locations of the university.
Legal Administrative Assistant
Morris James LLP
06.2018 - 07.2019
- Prepared drafts of forms, letters and agreements for legal staff use.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Filed and scanned confidential legal documents and correspondence through software named needles.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
Education
Certification - Paralegal Studies
University of Delaware
Wilmington, DE08.2024
Bachelor of Arts - Criminal Justice
University of Delaware
Newark, DE05.2023
High School Diploma -
Howard High School of Technology
Wilmington, DE05.2019
Skills
- Proficient in Microsoft Office
- Legal Research
- Proficient in LexisNexis
- Legal Analysis
- Certified Paralegal
- Teamwork and Collaboration
Timeline
Direct Support Professional
JEVS Human Services
12.2020 - 07.2023
Assistant Store Manager
Bath and Body Works, Limited Brands
07.2020 - Current
Office and Assistive Technology Assistant
Disability Support Services, University of DE
10.2019 - 04.2020
Legal Administrative Assistant
Morris James LLP
06.2018 - 07.2019
Certification - Paralegal Studies
University of Delaware
Bachelor of Arts - Criminal Justice
University of Delaware
High School Diploma -
Howard High School of Technology
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