Mileidis Sotolongo
Old Bridge
Summary
Talented HR Manager with 9 years planning and coordinating Human Resources department operations and programs. Versatile professional with background managing areas such as company policy development, benefits, hiring procedures. Proudly maximized employee retention through first-class training and compensation management.
Overview
22
22
years of professional experience
Work History
HR Manager
Padrino Paving LLC
08.2016 - Current
- Developed and implemented employee training programs to enhance workforce skills and compliance.
- Streamlined recruitment processes, reducing time-to-hire through effective sourcing strategies.
- Managed employee relations issues, fostering a positive workplace culture and resolving conflicts efficiently.
- Analyzed HR metrics to identify trends, driving strategic initiatives for talent retention and engagement.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Sales Associate
Bath & Body Works
01.2021 - 01.2022
- Cultivated strong customer relationships to enhance satisfaction and foster repeat business.
- Executed sales strategies to achieve monthly targets and drive revenue growth.
- Trained new team members on product knowledge and effective selling techniques.
- Analyzed customer feedback to identify trends and improve service delivery.
Customs Officer
Cuba International Airport
01.2004 - 10.2015
- Conducted thorough inspections of cargo and passengers to ensure compliance with customs regulations.
- Collaborated with law enforcement agencies to investigate suspicious activities and mitigate smuggling risks.
- Monitored and analyzed import/export documentation for accuracy, facilitating smooth customs clearance processes.
- Trained junior officers on customs procedures, enhancing team efficiency and knowledge retention.
Education
No Degree - English Language And Literature
Varona University
Havana,Cuba09-2019
Skills
- HR policies and procedures
- New employee orientation
- HR processes
- Retention strategies
- Background checks
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Bath & Body Works
01.2021 - 01.2022
HR Manager
Padrino Paving LLC
08.2016 - Current
Customs Officer
Cuba International Airport
01.2004 - 10.2015
No Degree - English Language And Literature
Varona University