Milena Castro

Managed daily administrative operations, ensuring efficient workflow and accurate documentation.

Maintained financial records, processed invoices, monitored cash flow, and assisted with accounts payable and receivable.

Organized company files, reports, and operational documents while maintaining data accuracy and confidentiality.

Coordinated administrative processes to support business operations and improve organizational efficiency.

Assisted customers by providing product information, answering inquiries, and delivering high-quality customer service.

Processed sales transactions and handled cash register operations with accuracy and professionalism.

Supported the sales team by promoting products and identifying customer needs to increase sales.

Assisted in creating and implementing marketing initiatives, including promotional campaigns and customer engagement strategies.

Collaborated with management and staff to ensure smooth day-to-day operations across administrative, financial, and customer service functions.

Demonstrated strong multitasking, organizational, and problem-solving skills in a fast-paced retail environment.

Prepared treatment rooms and organized all necessary equipment and materials before procedures.

Assisted the biomedical professional during aesthetic procedures by providing the required instruments and supplies.

Observed and learned aesthetic treatment techniques, occasionally performing basic procedures under supervision.

Provided customer service by answering inquiries, offering information about products and services, and assisting with issue resolution.

Managed and resolved customer complaints professionally and efficiently.

Organized and maintained company files using standardized filing systems to ensure easy retrieval.

Updated spreadsheets and maintained accurate records related to company processes.