Karen Tumbaco
Brooklyn,NY
Summary
Committed and self-motivated, bringing experience in the sector with a passion for management. Results-oriented, professional, and a team player who collaborates effectively to achieve objectives.
Overview
15
15
years of professional experience
Work History
Office Manager
DEBLEX EXPRESS NEW YORK, International Courier and Logistics.
New York, NY
08.2023 - 07.2025
- Planning and coordination of logistics plans to optimize the supply chain.
- Management of shipping operations for international transport.
- Financial and risk management, negotiating costs and commercial agreements.
- Customer follow-up and support, maintaining up-to-date information, resolving incidents, managing complaints, and ensuring customer satisfaction.
- Recruitment and training of staff on export regulations and best practices.
Project Director
Ministry of Aquaculture and Fisheries
Ecuador
09.2015 - 04.2017
- Developed the project plan, defining objectives, scope, deadlines, budget, and risks.
- Managed the personnel selection, training, and leadership process throughout the project's execution and completion.
Microfinance Promoter
ESPOIR FOUNDATION Non-profit Organization - Group and Individual Methodology
Ecuador
04.2010 - 08.2015
- Acquisition of potential clients and advising on credit products.
- Achieved a 25% increase in the client portfolio, promoting the development of micro-entrepreneurs in the most vulnerable sectors of Ecuador, mostly women, to improve their quality of life.
- Organization and participation in fairs and community events, providing training on topics related to business and professional development.
Education
Bachelor of Science - Administrative Sciences Marketing Engineering
Eloy Alfaro Lay University
Ecuador 09.2011
Skills
- Proficiency in accounting
- Integrity, professionalism, punctuality, discipline, and attention to detail
- Logical reasoning and numerical skills
- Ability to work independently and as part of a team
- Flexibility to change
- Excellent written and verbal customer service skills
- Strong interpersonal communication skills
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Office Manager
DEBLEX EXPRESS NEW YORK, International Courier and Logistics.
08.2023 - 07.2025
Project Director
Ministry of Aquaculture and Fisheries
09.2015 - 04.2017
Microfinance Promoter
ESPOIR FOUNDATION Non-profit Organization - Group and Individual Methodology
04.2010 - 08.2015
Bachelor of Science - Administrative Sciences Marketing Engineering
Eloy Alfaro Lay University