Karen Tumbaco
Brooklyn,NY
Summary
Committed and self-motivated, bringing experience in the sector with a passion for management. Results-oriented, professional, and a team player who collaborates effectively to achieve objectives.
Overview
15
15
years of professional experience
Work History
Office Manager
DEBLEX EXPRESS NEW YORK, International Courier and Logistics.
08.2023 - 07.2025
- Planning and coordination of logistics plans to optimize the supply chain.
- Management of shipping operations for international transport.
- Financial and risk management, negotiating costs and commercial agreements.
- Customer follow-up and support, maintaining up-to-date information, resolving incidents, managing complaints, and ensuring customer satisfaction.
- Recruitment and training of staff on export regulations and best practices.
Project Director
Ministry of Aquaculture and Fisheries
09.2015 - 04.2017
- Developed the project plan, defining objectives, scope, deadlines, budget, and risks.
- Managed the personnel selection, training, and leadership process throughout the project's execution and completion.
Microfinance Promoter
ESPOIR FOUNDATION Non-profit Organization - Group and Individual Methodology
04.2010 - 08.2015
- Acquisition of potential clients and advising on credit products.
- Achieved a 25% increase in the client portfolio, promoting the development of micro-entrepreneurs in the most vulnerable sectors of Ecuador, mostly women, to improve their quality of life.
- Organization and participation in fairs and community events, providing training on topics related to business and professional development.
Education
Bachelor of Science - Administrative Sciences Marketing Engineering
Eloy Alfaro Lay University
Ecuador 09.2011
Skills
- Proficiency in accounting
- Integrity, professionalism, punctuality, discipline, and attention to detail
- Logical reasoning and numerical skills
- Ability to work independently and as part of a team
- Flexibility to change
- Excellent written and verbal customer service skills
- Strong interpersonal communication skills
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Office Manager
DEBLEX EXPRESS NEW YORK, International Courier and Logistics.
08.2023 - 07.2025
Project Director
Ministry of Aquaculture and Fisheries
09.2015 - 04.2017
Microfinance Promoter
ESPOIR FOUNDATION Non-profit Organization - Group and Individual Methodology
04.2010 - 08.2015
Bachelor of Science - Administrative Sciences Marketing Engineering
Eloy Alfaro Lay University