Milena Iraheta
Silver Spring
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced with patient documentation and ophthalmic procedures, ensuring accurate and thorough records. Utilizes electronic health records and medical terminology to support ophthalmologists efficiently. Knowledge of clinical workflows and patient interaction enhances overall clinic productivity.
Overview
4
4
years of professional experience
Work History
Ophthalmic Scribe
Maryland Eye Care Center
05.2024 - Current
- Improved patient care by accurately documenting medical histories and examination findings.
- Facilitated timely treatment plans by promptly transcribing doctors'' orders for medication prescriptions and referrals.
- Supported clinical research efforts by compiling data from patient records, aiding in advancing ophthalmic knowledge.
- Maintained patient confidentiality through diligent adherence to HIPAA regulations while handling sensitive information.
- Contributed to a positive patient experience, providing compassionate assistance during eye examinations and answering questions as needed.
Waitress
Mi Rancho Silver Spring, MD
08.2021 - 01.2025
- Served food and beverages to customers and confirmed complete orders.
- Informed customers of daily specials and signature menu items.
- Collecting dirty dishes and glasses from tables or counters, preparing areas for the next diners.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Taking reservations and to-go orders to streamline the process for both customers and restaurants.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Restaurant
Education
HIGH SCHOOL DIPLOMA -
Columbia Heights Educational Campus
06.2021
Skills
- Effective Customer Upselling
- Food and Beverage Service
- Order Accuracy and Delivery
- Relationship Building
- Workflow Coordination
- Transactions and Cash Handling
- Cool Under Pressure
- Team Player
- Visual acuity testing
- Patient history documentation
- HIPAA compliance awareness
- Multitasking efficiency
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Ophthalmic Scribe
Maryland Eye Care Center
05.2024 - Current
Waitress
Mi Rancho Silver Spring, MD
08.2021 - 01.2025
HIGH SCHOOL DIPLOMA -
Columbia Heights Educational Campus
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