Milena Jazmin Ale
Buenos Aires
Summary
Results-driven sales professional skilled in visual merchandising, customer relationship, Known for consistently exceeding sales targets and fostering strong team collaboration to enhance store performance and customer engagement.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Starboard Group
Princess Cruises (Star) Inaugural season
09.2025 - Current
- Assisted customers with product selection such as clothing, handbags, watches, etc.
- Managing weekly delivery of 30+ pallets smoothly together with 20 people in the team.
- Handled customer complaints professionally and resolved issues promptly.
- Collaborated with team members to achieve daily sales goals.
- Participated in promotional events to boost customer engagement and sales.
- Build strong relationships with guests.
Retail Sales Associate
Starboard Group
Celebrity Cruises
01.2023 - 09.2025
- Consistently meet and exceed personal and team sales targets
- Assisted customers by asking open-ended questions to identify needs and recommend appropriate merchandise such as clothing, accesories, handbags, etc.
- Managing weekly delivery of 30+ pallets smoothly together with 20 people in the team.
- Delivered exceptional customer service to international guests.
- Operated point-of-sale systems to process transactions efficiently, inventory control and merchandising.
- Tracked inventory levels throughout the day and restocked items as needed.
- Collaborated with multicultural teams to ensure seamless operations in a fast-paced environment.
Assistant Front Store Manager
Croute
Buenos Aires
02.2021 - 06.2022
- Full time barista and market deli employee at a local mini market later after 3 months becoming the supervisor of the establishment.
- Achieved daily sales targets by implementing effective sales strategies.
- Managed daily store operations and drove a team of 3 side to side with management.
- Trained new employees on customer service standards and operational procedures.
- Collaborated with management on strategic planning of store promotions.
- Created a welcoming environment through friendly customer interactions.
Front Desk Receptionist
USA Hostels
San Francisco
01.2019 - 03.2019
- Greeted guests warmly and provided check-in assistance at busy hostel front desk.
- Coordinated room assignments and maintained accurate reservation records for guests.
- Processed payments and handled cash transactions securely at the front desk.
- Collaborated with housekeeping to ensure rooms were prepared for incoming guests promptly.
- Maintein overral tidyness of the area.
Front Desk Receptionist
International travelers House
San Diego
01.2018 - 04.2018
- Greeted guests warmly and provided check-in assistance at busy hostel front desk.
- Managed multi-line phone system, addressing inquiries and directing calls efficiently.
- Coordinated room assignments and maintained accurate reservation records for guests.
- Assisted guests with local information, including attractions, dining, and transportation options.
- Processed payments and handled cash transactions securely at the front desk.
- Collaborated with housekeeping to ensure rooms were prepared for incoming guests promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
High School Diploma -
IJME
Buenos Aires, Argentina12-2013
Fligh Attendant (licensed) -
Escuela Profesional De Aeronavegantes
Buenos Aires, Argentina08-2015
Bachelor of Tourism Studies -
UNLP
Buenos Aires, ArgentinaSkills
- Customer service expert
- Sales strategies focus
- Inventory management
- Product displays
- Customer relationship management
- Team collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Retail Sales Associate
Starboard Group
09.2025 - Current
Retail Sales Associate
Starboard Group
01.2023 - 09.2025
Assistant Front Store Manager
Croute
02.2021 - 06.2022
Front Desk Receptionist
USA Hostels
01.2019 - 03.2019
Front Desk Receptionist
International travelers House
01.2018 - 04.2018
High School Diploma -
IJME
Fligh Attendant (licensed) -
Escuela Profesional De Aeronavegantes
Bachelor of Tourism Studies -
UNLP