Miles Diggs
Nashville,TN
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Office Assistant
Bowie State University
08.2023 - 05.2024
- Assisted coworkers and staff members with special tasks on a daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Managed LGBTQ social media page
- Made a welcoming environment for people coming into the resource center
Medical Assistant
MedStar Health Olney Professional Park
09.2021 - 03.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor of Science - Psychology
Bowie State University
Bowie, MD05.2024
Certificate of Medical Assisting - Medical Assisting
South College
Knoxville, TN05.2021
Skills
- Multi-Line Phone Systems
- Scheduling appointments
- Calendar Management
- HIPAA Compliance
- Patient-focused care
- Specimen Preparation
- Medical Testing
- Patient confidentiality
- Venipuncture
- Medical Records Management
Certification
- NCMA - National Certified Medical Assistant
NCCT( National Competency Testing Center)
Timeline
Student Office Assistant
Bowie State University
08.2023 - 05.2024
Medical Assistant
MedStar Health Olney Professional Park
09.2021 - 03.2022
Bachelor of Science - Psychology
Bowie State University
Certificate of Medical Assisting - Medical Assisting
South College
- NCMA - National Certified Medical Assistant
NCCT( National Competency Testing Center)
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