Resolved customer complaints effectively, maintaining high satisfaction levels within the dining experience.
Created an inclusive work environment that embraced diversity while encouraging open communication among all staff members.
Maintained a strong presence on the kitchen floor, leading by example and demonstrating a commitment to excellence in all aspects of the role.
Ensured compliance with all relevant health codes, licensing regulations, and industry best practices through ongoing education and training initiatives for the entire team.
Help Desk Technician/Computer Network Technician
QUESTEQ
Carlisle, PA
11.2023 - 05.2024
Managed ticketing system to track and prioritize user requests efficiently.
Provided basic end-user troubleshooting and desktop support.
Installed, modified, and repaired software and hardware to resolve technical issues.
Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problem-solving.
Supported end-users in various applications to optimize their productivity and performance.
Installed and configured operating systems and applications.
Diagnosed and troubleshot hardware, software and network issues.