Miles Hernandez
Los Angeles,USA
Summary
Dynamic Database Administrator with expertise in Salesforce at the Archdiocese of Los Angeles. Proven track record in optimizing data accuracy and enhancing user support. Skilled in Salesforce configuration and application troubleshooting, while fostering team collaboration. Leverages technical skills to drive efficiency and improve processes.
Overview
3
3
years of professional experience
Work History
Tuition Award Processor
Archdiocese of Los Angeles
Los Angeles, CA, USA
11.2022 - Current
- Works as a Database Administrator for the Salesforce platform used by the company.
- Provided technical support to internal users on Salesforce issues or questions.
- Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
- Performed troubleshooting on existing applications within the Salesforce platform.
- Worked as in-house IT support.
- Sorted data and proofed source documents for accuracy prior to entry.
- Compared the data with source documents and re-entered it in a verification format to detect errors.
- I attended on-site meetings where the team would process applications for parents, which would later be entered into the database.
Education
Bachelor of Science - Computer Science
Western Governors University
Salt Lake City, UTSkills
- Database management
- Salesforce administration
- Salesforce configuration
- Data analysis
- Application troubleshooting
- Technical support
- Team collaboration
- Microsoft office proficient
- Python
Languages
Spanish
English
Timeline
Tuition Award Processor
Archdiocese of Los Angeles
11.2022 - Current
Bachelor of Science - Computer Science
Western Governors University