Miles Hubler
South Jordan,UT
Summary
Hardworking and energetic, looking to become part of a team that is dedicated to thorough and careful work. Aim to learn how to help my team in the most efficient ways and will not slack on the workload.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Taco Bell
American Fork, UT
03.2024 - Current
- Each shift lead plans, organizes, and executes all the tasks necessary to maintain the store currently, and to prepare the store for the next shift.
- To maintain the store and to serve the business, all orders that the store receives must be dealt with accurately and in a timely manner.
- The needs and questions of the customers should be attended to with care.
- Cleanliness, both in the kitchen and specifically in the lobby, should be kept.
- All items and ingredients should be stocked before each rush to set the team up for success.
- Inventory counts, safe counts, and safety checklists have to be attended to each shift.
- Labor percentages should be monitored, along with any employee's needs.
- If labor is too high or too low, an employee should be sent home, requested to stay after, or come in early to balance the labor accordingly.
Floor Agent
ROI Solutions, Inc.
American Fork, UT
01.2023 - 08.2023
- The floor agents acted as a third party in class action lawsuits to provide approved information to claimants, and potential claimants.
- We used FAQ sheets that would provide answers on request.
- Each agent would preserve PII by screening the callers before providing information.
- When a question could not be answered using our company-provided resources, an escalation callback would be scheduled with the claimant, which another team would then handle.
- After scheduling the call, the account manager would be notified about the question asked by the claimant.
Blender Bottle Warehouse Worker
Trove Brands
Lehi, UT
05.2021 - 08.2021
- I work on the projects team that creates and fixes shipments that need to be shipped out differently.
- We maintain assembly lines to finish our orders on time.
Freight Crew
Macey's Highland
Highland, UT
09.2020 - 05.2021
- The freight crew would arrive in the morning and help clear the floor and unload the freight from the delivery truck when it would arrive.
- Each team member would help break down the load onto different carts to organize the daily shipment by store isle and bring the other teams the items order or stock the items to the main floor to each isle directly.
- After all the product was stocked we would tighten up the store and help other crews with their duties.
Call Center Representative
VENTURE DATA
Orem, UT
11.2019 - 01.2020
- Each representative would call the list of names provided by an anonymous company through a program that would dial the list of numbers at random.
- When an active line was reached, the representative would read the script provided by the system in order to acquire data.
- Protocol would be followed in order to get the most sufficient data with the least bias.
Education
High school diploma -
Skyridge High School
Lehi, UT05.2020
Commercial Music
Utah Valley University
Orem, UTSkills
Customer service and support
- Warehouse distribution
- Packaging and loading
- Pallet jack operation
- Freight handling
- Typing proficiency
- Microsoft PowerPoint and Word
- Windows operating system
- Phone etiquette
- Food service skills
- Communication abilities
- Organizational capabilities
- Computer literacy
- Cash register operation
- Data entry expertise
- Microsoft Excel proficiency
- Time management strategies
- Microsoft Office suite
- Cash handling techniques
- Stocking inventory
- Grocery store operations
- Fraud prevention and detection strategies
- Cooking skills
- Kitchen experience and food preparation
- Food safety practices
- Shift management expertise
- Inventory control systems
- Shipping and receiving processes
- Cleaning experience
Certification
Driver's License, 01/01/24, 07/31/30
Serve Safe 08/24/2024
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Shift Manager
Taco Bell
03.2024 - Current
Floor Agent
ROI Solutions, Inc.
01.2023 - 08.2023
Blender Bottle Warehouse Worker
Trove Brands
05.2021 - 08.2021
Freight Crew
Macey's Highland
09.2020 - 05.2021
Call Center Representative
VENTURE DATA
11.2019 - 01.2020
High school diploma -
Skyridge High School
Commercial Music
Utah Valley University