Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Miles Johnson

Cincinnati,OH

Overview

6
6
years of professional experience

Work History

Server

Brothers Bar and Grille
03.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Facility Manager

NKU Campus Recreation Center
01.2022 - 04.2024
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Maintained weight rooms ensuring that patrons utilized equipment safely and comfortably
  • Opening and closing duties
  • Oversaw basketball courts and racquetball courts
  • Set up volleyball and badminton nets per patrons' requests
  • Answered questions about facility, memberships, and policies.

Server

Applebees
11.2022 - 03.2024
  • Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.

Member Service Representative

Planet Fitness
05.2022 - 08.2022
  • Helped many customers everyday with large focus on customer satisfaction.
  • Assisted members with correcting account, service and system issues by educating on forms and technical processes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Learned and maintained an understanding of membership and service information in order to have the best responses to different questions.
  • Organized and used industrial cleaning products following safety procedures.

Facility Assistant

NKU Campus Recreation Center
09.2021 - 01.2022
  • Greets and communicates with patrons.
  • Maintains inventory of supplies and equipment with established sign-out procedures.
  • Inspects and cleans workout equipment and supplies to maintain operational standards.
  • Maintains order among participants and spectators to enforce conduct rules conformance.

Pizza Cook

LaRosa's Pizzeria
08.2019 - 08.2021
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Cooked pizza, calzones, stromboli and pasta.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.

Education

Bachelor of Arts - Communication Studies, Journalism Minor

Northern Kentucky University
Highland Heights, KY
05-2025

High School Diploma -

Colerain High School
05.2020

Skills

  • Communication
  • Creativity
  • Critical thinking
  • Writing

Additional Information

  • Communicates information to others clearly and concisely
  • Can keep workplace running smoothly and efficiently
  • Great at filling requests and/or specific orders

Timeline

Server

Brothers Bar and Grille
03.2024 - Current

Server

Applebees
11.2022 - 03.2024

Member Service Representative

Planet Fitness
05.2022 - 08.2022

Facility Manager

NKU Campus Recreation Center
01.2022 - 04.2024

Facility Assistant

NKU Campus Recreation Center
09.2021 - 01.2022

Pizza Cook

LaRosa's Pizzeria
08.2019 - 08.2021

Bachelor of Arts - Communication Studies, Journalism Minor

Northern Kentucky University

High School Diploma -

Colerain High School

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Miles Johnson