Miles Petersen
Owosso
Summary
Dynamic professional with a proven track record of assisting clients and providing solutions. Strong skills in effective communication and adaptability, contributing to successful policy management and thorough market analysis, ensuring client satisfaction and compliance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Broker
Insurance Supermarket International
Miami, FL
12.2024 - 07.2026
- Assisted clients in selecting appropriate insurance coverage based on individual needs and budget.
- Collaborated with underwriters to evaluate risks and determine policy terms for clients.
- Conducted policy reviews to ensure compliance with regulatory standards and client requirements.
- Maintained accurate records of client interactions and transactions in CRM system.
Receptionist
JARS Cannabis
Owosso, MI
12.2022 - 09.2024
- Managed front desk operations, ensuring efficient customer service and professional communication.
- Coordinated appointment scheduling, optimizing time management for staff and clients.
- Assisted in training new reception staff, fostering a collaborative work environment and knowledge sharing.
- Maintained accurate inventory records, supporting seamless product availability and compliance with regulations.
Insurance Agent
Primerica
Lansing, MI
05.2019 - 09.2024
- Developed customized insurance solutions tailored to client needs and financial goals.
- Educated clients on product offerings, enhancing understanding of coverage options.
- Provided comprehensive support in policy management and claims processing for clients.
- Conducted thorough market analysis to identify competitive insurance products and trends.
Retail Sales Associate
C&O Sportswear
Mount Pleasant, MI
05.2021 - 06.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and proper merchandising standards.
- Trained and mentored new team members on sales techniques and store policies.
- Executed visual merchandising strategies to optimize product displays and increase sales visibility.
Food Service Worker
CMU Campus Dining
Mount Pleasant, MI
08.2019 - 03.2020
- Provided exceptional customer service in fast-paced dining environment.
- Operated kitchen equipment and maintained high standards of food safety.
- Assisted with food preparation and assembly, ensuring timely service delivery.
- Trained new staff on operational procedures and best practices.
Retail Sales Associate
RadioShack
Owosso, MI
01.2019 - 05.2019
- Resolved customer inquiries and complaints, improving overall shopping experience and retention rates.
- Led team initiatives to streamline checkout processes, reducing wait times for customers.
- Collaborated with management to develop promotional strategies that drove foot traffic.
- Analyzed sales data to identify trends, informing restocking decisions and product placement.
Project Assistant
Shiawassee Road Commission
Corunna, MI
06.2018 - 05.2019
- Managed communication between team members to ensure alignment on project goals.
- Coordinated project schedules and timelines to enhance workflow efficiency.
- Assisted in the preparation of project documentation and reports for stakeholders.
- Implemented process improvements that streamlined administrative tasks and reduced delays.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH03-2023
Bachelor of Science - Business Administration
Mid Michigan Community College
Mount Pleasant, MI05-2021
Bachelor of Science - Entrepreneurship
Central Michigan University
Mount Pleasant, MI05-2020
Bachelor of Science - General Studies
Lansing Community College
Lansing, MI05-2019
Skills
- Leadership
- Problem Solving
- Computer Efficiency
- Effective Communication
Certification
- Licensed Life Insurance Agent - 7 years
Timeline
Insurance Broker
Insurance Supermarket International
12.2024 - 07.2026
Receptionist
JARS Cannabis
12.2022 - 09.2024
Retail Sales Associate
C&O Sportswear
05.2021 - 06.2022
Food Service Worker
CMU Campus Dining
08.2019 - 03.2020
Insurance Agent
Primerica
05.2019 - 09.2024
Retail Sales Associate
RadioShack
01.2019 - 05.2019
Project Assistant
Shiawassee Road Commission
06.2018 - 05.2019
Bachelor of Science - Business Administration
Southern New Hampshire University
Bachelor of Science - Business Administration
Mid Michigan Community College
Bachelor of Science - Entrepreneurship
Central Michigan University
Bachelor of Science - General Studies
Lansing Community College