Miles Picardo
Virginia Beach,VA
Summary
With my strong time-management and multitasking skills, I excelled at all my jobs by enhancing guest experiences through exceptional service and efficient use of my resources. My strong work ethic and adaptability, honed across diverse roles, have consistently improved team workflow and customer satisfaction. My quick thinking in busy/stressful situations allowed me to work on my problem-solving skills. Overall, I am a hard worker who is determined to be my best and give 110% in everything I do.
Overview
7
7
years of professional experience
Work History
Server/Barback/Expo/Food Runner
The Shack on 8th
Virginia Beach, VA
07.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Brought food out to customers as soon as orders were ready.
- Worked the expo line where I ensured menu items were correct to the customers specifications and had their corresponding items before sending out to sell.
- Constantly ensured bars were completely stocked with everything necessary to serve customers and maintain efficiency.
- Cultivated warm relationships with regular customers.
Lawn and Garden Associate
Lowes Home Improvment
Virginia Beach, VA
05.2020 - 06.2020
- Loaded mulch into customers vehicles and on/off of forklifts, ensuring safety while doing so.
- Restocked all necessary products in the outdoor lawn and garden area.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Continuously updated personal knowledge on new lawn care products, ensuring the most accurate and up-to-date information was provided to customers.
- Worked outdoors in weather conditions to care for and serve customers.
Server/Food Runner/Expo
Princess Anne Country Club
Virginia Beach, VA
10.2018 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Brought food out to guests as soon as they were ready to go.
- Worked the expo line where I organized food orders and ensured all menu items were correct to the guests specifications with their corresponding items.
Youth Soccer Coach
Virginia Beach Field House
Virginia Beach, VA
06.2017 - 09.2017
- Taught students soccer skills through a series of games, challenges, drills, and scrimmages.
- Provided constructive feedback to players on their performance, focusing on areas for improvement while also acknowledging strengths and progress made.
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA05.2024
No Degree - Business
Kempsville High School
Virginia Beach, VA06.2020
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Time management
- Problem Solving
- Adaptability
- Attention to Detail
- Quick Learner
- Collaboration
- Critical Thinking
- Conflict Resolution
Timeline
Server/Barback/Expo/Food Runner
The Shack on 8th
07.2020 - Current
Lawn and Garden Associate
Lowes Home Improvment
05.2020 - 06.2020
Server/Food Runner/Expo
Princess Anne Country Club
10.2018 - 05.2020
Youth Soccer Coach
Virginia Beach Field House
06.2017 - 09.2017
Bachelor of Science - Health Sciences
James Madison University
No Degree - Business
Kempsville High School