MILES TAYLOR
High Point,NC
Summary
- I am a hardworking and dedicated professional, passionate about continuous learning and personal growth. With a solid background in team dynamics, honed through years of competitive sports in high school and college, I bring a commanding presence that inspires collaboration and drives results. My unwavering "get it done at all costs" mindset fuels my commitment to making a meaningful impact within any organization. Through dedication, adaptability, and a proactive spirit, I strive to contribute positively and help achieve collective success.
Overview
4
4
years of professional experience
Work History
Equipment Specialist
Sunbelt Rentals
Colfax, NC
06.2025 - Current
- Identified customer equipment needs through targeted questioning and product knowledge, providing up to 3 alternative solutions to improve fit and availability.
- Coordinated with other PC’s for equipment availability as well as shop, dispatch and service teams. Providing elite customer obsession, securing 100% of upcoming rentals.
- Managed 50-80 active rental contracts, including start/stop dates, rates, amendment’s, suspensions and terminations; insured, accurate billing, and verified 100% of invoices and credit memos against contract files.
Account Executive
Total Quality Logistics Inc.
Cincinnati, OH
09.2024 - 05.2025
- Coordinated and oversaw the transportation of goods, ensuring timely deliveries and maintaining a high level of customer satisfaction through effective communication and high level problem-solving skills.
- Improved supply chain efficiency by {150%} / ($93,000 a week in revenue)
- Built and nurtured highly valued customers. Gaining trust within company leaders by providing reliable logistical support through Land, Sea and Air.
Service Advisor
Earl Enterprises
Greensboro, NC
04.2023 - 10.2024
- Managed resolution of customer issues and complaints with prompt and professional responses.
- Enhanced service efficiency by (64%) coordinating operations between kitchen and bar teams during peak hours.
- Coached and mentored team members to excel in high-pressure situations and align with regulatory requirements.
Sales Representative
Footlocker Inc
Greensboro, NC
06.2022 - 08.2022
- Managed inventory and restocked merchandise to maintain a well-organized and appealing store layout.
- Developed and maintained relationships with existing clients to ensure customer satisfaction. Leading to a 200% increase in profit for the store.
- Met and exceeded monthly sales targets by 120%.
Education
Master of Arts - Marketing
Lynchburg University
Lynchburg, VA05.2024
Skills
- Situational awareness under stress
- Strong communication in high-pressure settings
- Public interaction and community engagement
- Endurance and strength for prolonged operations
- Operating heavy machinery
Strengths
- Leader, The skills below have cultivated me to be the personable leader I am in the workplace and world today.
- Prioritize active listening to truly understand clients' and colleagues' needs, fostering stronger relationships.
- Maintain a high level of attention to detail to ensure accuracy and quality in all work interactions.
Timeline
Equipment Specialist
Sunbelt Rentals
06.2025 - Current
Account Executive
Total Quality Logistics Inc.
09.2024 - 05.2025
Service Advisor
Earl Enterprises
04.2023 - 10.2024
Sales Representative
Footlocker Inc
06.2022 - 08.2022
Master of Arts - Marketing
Lynchburg University