Miles T. Seibert
Toledo
Summary
Energetic, customer service oriented with over 7 years of experience in retail and over 8 years of personnel management. Will consistently go above and beyond to provide excellent customer service, possesses written and verbal communications skills, is a quick learner and is willing to work flexible hours to make sure the job gets done. Takes pride in delivering exceptional customer service, communicates effectively with customers and all levels of associates from team members to Management, and works well both in team environments and independently without supervision.
Overview
12
12
years of professional experience
Work History
General Merchandise Manager
Walmart
04.2024 - Current
- Led merchandise planning strategies to optimize inventory turnover and enhance product availability.
- Developed and implemented visual merchandising standards to drive customer engagement and sales performance.
- Streamlined merchandise flow by implementing efficient receiving processes and timely replenishment of the sales floor.
- Analyzed sales data to identify trends, adjusting product assortments accordingly for improved profitability.
- Fostered cross-functional collaboration with marketing and supply chain teams to streamline promotional initiatives.
- Trained and mentored team members on best practices in merchandising operations and customer service excellence.
- Spearheaded initiatives that improved operational efficiency, reducing stock discrepancies through enhanced inventory management systems.
- Oversaw daily store operations, ensuring compliance with company policies while enhancing the shopping experience for customers.
- Implemented staff scheduling systems that optimized productivity while minimizing labor costs during peak hours of operation.
- Maintained a safe shopping environment by enforcing strict adherence to company policies regarding health, safety, and security measures.
- Devised strategic plans for visual merchandising updates in alignment with company branding guidelines and current market trends.
- Analyzed sales data to identify trends and opportunities for growth within various product categories.
- Developed high-performing teams through effective hiring, ongoing coaching, and performance evaluations.
- Monitored competitor activities to stay informed about industry developments and capitalize on potential opportunities for growth.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Evol Head Operator
International Paper
03.2020 - 03.2024
- Oversee daily operations, ensuring adherence to safety protocols and production standards.
- Lead team in troubleshooting equipment issues, minimizing downtime through effective problem-solving strategies.
- Streamline production processes, implementing best practices to enhance operational efficiency.
- Train and mentor junior operators, fostering skill development and adherence to quality standards.
- Analyze workflow data, identifying areas for improvement and developing action plans for implementation.
- Drive initiatives aimed at reducing waste and optimizing resource allocation across production lines.
Assistant Store Manager
Wal-Mart
10.2019 - 02.2020
- Supervise 30+ team members
- Plan tasks & assignments for the day for each associate
- Hold team members accountable for their time and productivity coaching for improvement (disciplinary action) if necessary
- Store setup in both General Merchandise, grocery and fesh
- Transport pallets using forklift
- Unload and sort merchandise from freight trucks onto pallets to distribute to various departments
- Inventory control Adjust inventory counts and prices
- Train new employees on various equipment (handheld devices, power lift equipment) and other duties (stocking shelves, sorting freight by department, preventing shrink)
- Verify overstock and investigating / rectifying cause of overflow freight
- Bin and label account for overstock freight
- Grade / review team associates after 6-month probationary period
- Merchandising set up displays and features for seasonal or popular items
- Trained on register
- Assisting associates and dealing with difficult customers / issues
- Various other duties as required
CAP2 Supervisor, 2nd Shift
CAP2 Supervisor, 2nd Shift
01.2018 - 10.2019
- Supervise 20+ team members
- Arrive 2 hours in advance of team to plan their task assignments for the day
- Hold team members accountable for their time and productivity coaching for improvement (disciplinary action) if necessary
- Store setup in both General Merchandise and Grocery
- Transport pallets using forklift
- Unload and sort merchandise from freight trucks onto pallets to distribute to various departments
- Inventory control Adjust inventory counts and prices
- Train new employees on various equipment (handheld devices, power lift equipment) and other duties (stocking shelves, sorting freight by department, preventing shrink)
- Verify overstock and investigating / rectifying cause of overflow freight
- Bin and label account for overstock freight
- Grade / review team associates after 6-month probationary period
- Merchandising set up displays and features for seasonal or popular items
- Trained on register
- Assisting associates and dealing with difficult customers / issues
- Various other duties as required
Customer Service Associate
Petals ‘N’ Plants
08.2013 - 05.2015
- Assisted customers in Penta’s gift shop
Education
Certificate of Completion - Floral design & greenhouse production
Penta Career Center
05.2015
Diploma - undefined
Genoa High School
05.2015
Skills
- Retail Service: Maintaining and tracking inventory Utilizing point-of-sale (POS) system, Customer Service, Stocking, freight management
- Safe Equipment Operation: Mechanical seeder, greenhouse environmental controls
- Power Lift Equipment: 10 years experience on forklift, power jack, walkie stacker
- Management: Coaching, employee evaluations, time management, assignment of duties
- Greenhouse Production: Plant identification, asexual and sexual plant propagation, irrigating, fertilizing, PH
- Floral Skills: Designing and arranging live, dry, and silk flowers, designing corsages and boutonnieres, wedding consultations and pricing
-
Justin Vinson, Walmart Store Manager, 419-307-0411
Timeline
General Merchandise Manager
Walmart
04.2024 - Current
Evol Head Operator
International Paper
03.2020 - 03.2024
Assistant Store Manager
Wal-Mart
10.2019 - 02.2020
CAP2 Supervisor, 2nd Shift
CAP2 Supervisor, 2nd Shift
01.2018 - 10.2019
Customer Service Associate
Petals ‘N’ Plants
08.2013 - 05.2015
Certificate of Completion - Floral design & greenhouse production
Penta Career Center
Diploma - undefined
Genoa High School
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