- I like working with my hands and fixing things
- Gym Workouts
- Designing and Printing 3D Models
- Enjoy hobbies that combine physical activity with outdoor exploration
- Music
- Playing Sports
- Adventure Travel
- Volunteering with youth sports programs as a Instructor
- Committed to improving personal fitness through baseball
- Video Gaming
Miles Watson
Alcoa
Summary
Detail-oriented Front Desk Manager with a focus on enhancing guest experiences. Experienced in optimizing appointment scheduling and maintaining front desk organization. Ready to leverage strong problem-solving skills to contribute to operational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Manager
Elite Hair Designs
Madisonville, TN
08.2025 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated appointment scheduling, optimizing service utilization and minimizing wait times.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Maintained cleanliness and organization of front desk area to enhance guest experience.
- Monitored inventory levels for supplies, facilitating timely reorders to prevent shortages.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintenance Technician
Elite Hair Designs
Madisonville, TN
08.2025 - Current
- Performed routine maintenance on salon equipment to ensure optimal functionality.
- Assisted in troubleshooting and resolving minor electrical issues within salon facilities.
- Conducted regular inspections to identify and address potential safety hazards.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Supported inventory management by tracking supplies needed for maintenance tasks.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Education
High School Diploma -
Alcoa Highschool
Alcoa, TN05-2026
Skills
- Customer service
- Check-in and Check-out procedures
- Problem-solving skills
- Problem-solving
Certification
- Power Tool Certification Training - 2022-2024
- Soldering Tool Certification Training - 2023-2024
- Measuring Devices Certification Training - 2022-2024
- Voltmeter Certification Training - 2023-2024
Interests
Timeline
Front Desk Manager
Elite Hair Designs
08.2025 - Current
Maintenance Technician
Elite Hair Designs
08.2025 - Current
High School Diploma -
Alcoa Highschool