Miles Austin Rankin

Proven Track Record of Excellence

• Onboarded and trained over 100,000 new workers across 30+ states on Shiftsmart software, manual operations, and data entry best practices
• Rapidly deployed to new markets weekly, bridging client management and operational teams to ensure seamless platform launches
• Played pivotal scheduling and evaluation role for backend operations, driving efficiency and performance

Standout Achievements

• Contributed to successful onboarding of 100,000+ new partners, placing you in the top tier of candidates
• Developed deep expertise in Shiftsmart software, manual labor processes, and data management - a strong foundation for cloud architect roles
• Delivered critical on-site support and backend assistance to troubleshoot issues and maintain smooth operations during platform expansions

• Curated and managed events to enhance customer engagement and satisfaction
• Ensured a smooth guest experience and fostered camaraderie among coworkers
• Collaborated with team members to optimize daily operations and service delivery
• Consulted and crafted solutions with ownership on ways to increase ROI's

• Led a team of canvassers in generating leads for home improvement services, enhancing sales pipelines through effective field marketing strategies
• Developed and implemented training programs to improve canvassing techniques and customer interaction skills
• Monitored team performance, providing feedback and motivation to meet and exceed sales targets

• Conducted market research and outreach to potential clients to drive sales
• Provided tailored solutions to meet client needs and enhance business operations

• Partnered with Stellar, overseeing daily operations for a home maintenance company to ensure high-quality service delivery
• Hired and trained staff, managed bids, and conducted reviews to optimize project outcomes

• Successfully opened and managed a high-volume restaurant, recruiting and training a team of 30
• Led the team to achieve consistent growth in profit margins and received multiple awards in the first year

• Represented the organization in community outreach, raising awareness and funds for human rights initiatives

• Managed front of house operations, ensuring excellent customer service and staff coordination
• Handled scheduling, inventory, and staff training to maintain high operational standards

• Played a key role in launching bar operations, establishing service standards, and training staff
• Developed customer relationships that improved guest retention and overall satisfaction

• Engaged in real estate transactions focusing on short sales, providing clients with expert guidance through complex processes

• Managed bar operations, including staff supervision, inventory control, and customer service
• Developed promotional events to increase customer turnout and revenue