Summary
Overview
Work History
Education
Skills
References
Work Availability
Quote
Timeline
SalesManager

Milessia Abernathy

Badin,NC

Summary

Dynamic Training Specialist with excellent interpersonal and communication skills. Works closely with team members to design, develop and deploy effective training. Oversees instruction of over 1,400 personnel, from new hires to professionals. Experienced in working with leaders to determine specific requirements. Ready to offer adult education and organization development skills gained over 7-years.

Overview

7
7
years of professional experience

Work History

Training Specialist

Monarch
Albemarle, NC
09.2021 - Current
  • Facilitated classroom instruction for groups up to 20 staff.
  • Delivered virtual instructor-led training sessions via video conferencing technology.
  • Supported onboarding of new employees by hosting orientation sessions for a minimum of 20 staff per week.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Monitored instructor performance during delivery of courses and provided feedback as needed.
  • Analyzed instructional data to assess course effectiveness and identify opportunities for improvement.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Coordinated with subject matter experts in order to develop comprehensive training content.
  • Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
  • Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
  • Managed training calendars to inform participants of upcoming training session topics and dates.
  • Collaborated with senior and department leaders to develop and implement workforce plans
  • Maintained accurate records of all completed trainings in Relias, the organization's Learning Management System.
  • Scheduled classes based on availability of classrooms, equipment or instructors for over 1,400 staff.
  • Collaborated with senior management to identify opportunities for process improvement.
  • Facilitated workshops to help teams understand the impact of changes in the organization's structure or operations.
  • Provided guidance and support during the transition period when introducing new processes or systems.
  • Coordinated with subject matter experts to develop effective training content.
  • Organized and scheduled on-site and off-site trainings for over 1,400 staff and 10 trainers across the state of North Carolina.
  • Maintained and tracked state-specific licenses and certifications to meet compliance requirements and remain up-to-date for training.
  • Assessed training needs through surveys, interviews with employees or focus groups.

State Certified DPS Instructor

State of North Carolina
Raleigh, NC
06.2018 - 09.2021
  • Conducted lectures, demonstrations and group activities in order to enhance learning experience.
  • Created instructional materials utilizing various teaching techniques.
  • Collaborated with other instructors to develop innovative approaches to teaching topics related to criminal justice studies.
  • Utilized a variety of technology tools such as PowerPoint presentations, videos, web-based learning platforms., during classroom instruction.
  • Ensured that safety protocols were followed during hands-on activities related to law enforcement instruction.
  • Instructed students on principles, techniques and tools used in DPS careers.
  • Held multiple advanced trainer certifications to teach specialized law enforcement topics.

Correctional Sergeant III

State of North Carolina
Raleigh, NC
09.2017 - 09.2021
  • Ensured compliance with departmental policies, regulations and procedures.
  • Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
  • Conducted random searches for contraband items such as weapons or drugs.
  • Supervised subordinate officers in their daily duties.
  • Investigated allegations of misconduct by inmates and staff members.
  • Reviewed incident reports and other documentation submitted by subordinates.
  • Coordinated investigations into criminal activities committed by inmates or staff members.
  • Assisted in training new correctional officers on proper security protocols and procedures.
  • Collaborated with medical personnel in determining appropriate treatment plans for mentally ill inmates.
  • Participated in regular meetings with senior management to discuss operational needs and objectives.
  • Prepared written evaluations of subordinate officers' performance on a periodic basis.
  • Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
  • Enforced discipline among inmates according to established rules and regulations.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Diffused disruptive behavior by verbal interventions.
  • Communicated information regarding security, safety and operations through chain of command.
  • Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
  • Conducted urinalysis tests on staff and inmates to test for illicit drugs.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Conducted fire, safety and sanitation inspections.
  • Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Promoted safety, order and functionality of both male and female closed custody facilities.

Education

Ukeru Trainer Certification - Mental Health Services

Grafton Integrated Health Network
Winchester, VA 22604
11-2022

First Aid/CPR/AED Instructor Certification -

American Red Cross
243 W. Main St, Albemarle NC 28001
08-2022

Safety Care Instructor Certification - Mental Health Services

Quality Behavioral Solutions
08-2022

Bachelor of Science - Psychology

North Carolina Central University
Durham, NC
05-2022

Control, Restraint, And Defense Technique Instructor Certification - Law Enforcement

NC Criminal Justice Academy
200 W. College St., Salemburg, NC 28385
02-2020

Criminal Justice Instructional Leadership Certificate - Law Enforcement

NC Justice Academy
200 W. College St., Salemburg, NC 28385
06-2019

Criminal Justice Instructor Certification - Law Enforcement

NC Justice Academy
200 W. College St, Salemburg, NC 28385
06-2018

Skills

  • Training Program Design
  • Classroom experience
  • Employee Development
  • Video instruction
  • Multimedia development
  • Learning Management Systems
  • Needs analysis
  • Project Implementation
  • Workshop Facilitation
  • Online training experience
  • Classroom expertise
  • Schedule Management
  • Employee training

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Training Specialist

Monarch
09.2021 - Current

State Certified DPS Instructor

State of North Carolina
06.2018 - 09.2021

Correctional Sergeant III

State of North Carolina
09.2017 - 09.2021

Ukeru Trainer Certification - Mental Health Services

Grafton Integrated Health Network

First Aid/CPR/AED Instructor Certification -

American Red Cross

Safety Care Instructor Certification - Mental Health Services

Quality Behavioral Solutions

Bachelor of Science - Psychology

North Carolina Central University

Control, Restraint, And Defense Technique Instructor Certification - Law Enforcement

NC Criminal Justice Academy

Criminal Justice Instructional Leadership Certificate - Law Enforcement

NC Justice Academy

Criminal Justice Instructor Certification - Law Enforcement

NC Justice Academy
Milessia Abernathy