Detail-oriented and proactive professional skilled in effective communication and customer assistance. Proven track record in managing online orders and resolving inquiries, ensuring a seamless shopping experience for customers.
Overview
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Language
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year of professional experience
Work History
Online Personal Shopper
Metro Market
Madison, WI
06.2025 - 08.2025
Assisted customers in selecting groceries and personal items online.
Processed customer orders efficiently using Metro Market's digital shopping platform.
Communicated with customers to clarify product preferences and dietary needs.
Maintained accurate inventory records for online product availability.
Resolved customer inquiries regarding products, substitutions, and order status.
Order processing
Floral Clerk
Metro Market
Madison, WI
09.2024 - 02.2025
Maintained cleanliness and organization of the floral department display area.
Assisted customers in selecting floral arrangements for various occasions.
Prepared fresh flowers by trimming stems and removing damaged blooms.