Miley Thomason
Stanford ,KY
Summary
Eager individual with strong communication, teamwork, and customer service strengths. Demonstrates reliability and initiative in addressing challenges while maintaining a positive attitude. Committed to contributing to team success and enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
Front End Checkout TA
Walmart
Stanford, KY
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided exceptional service.
- Maintained accurate cash register balances throughout shifts.
- Organized merchandise displays to enhance store presentation.
- Resolved customer complaints professionally, ensuring satisfaction and retention.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
FOH Team Member
Chick-fil-A
Danville, KY
12.2023 - 04.2025
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels and communicated needs to management for timely restocking.
- Upsold menu items through effective communication of promotions to customers.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
Education
High School Diploma -
Lincoln County High School
Stanford, KY05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Written and verbal communication
- Event planning
- Social media promotion
- Initiative-taking
Affiliations
- EKU Delta Zeta
Timeline
Front End Checkout TA
Walmart
04.2025 - Current
FOH Team Member
Chick-fil-A
12.2023 - 04.2025
High School Diploma -
Lincoln County High School