
With over 18 years of extensive IT experience, including 14+ years specializing in Salesforce in financial industry. Salesforce work experience in Sales, Service, and Financial Services cloud, exceling in system design, integration design, data design, Salesforce Identity, development, administration, customization, data migrations, and requirement analysis.
Client: Citigroup
· Work closely with Business in capturing requirements
· Lead developers in delivering new requirements, enhancements, bug fixes for Salesforce applications
· Lead Classic to lightning conversion project
· Designed system security with Profiles, Roles, permission sets
· Designed data visibility with OWD, sharing rules, Apex sharing, Load External visibility rules by loading directly to share objects
· Analysis and Solutioning of Production issues
· Design and development of trigger framework
· Work closely to resolve vulnerability assessment issues
· Solutioning for safety and soundness issues
Engagement with Salesforce
· Analyze Salesforce release features and recommend for betterment of application
· Work closely with Business in implementing Reports/Dashboards/Report type and resolve report/dashboard performance issues
· SSO implementation for Salesforce with third party IDP.
Client: Citigroup
· Requirements gathering from business
· Design and development of custom modules (Visual force, Apex, LWC, Aura, Apex Triggers)
· Implemented business process using Workflows, Approval process, Flows, Process Builder
· Designed data visibility using OWD, Sharing rules, Apex sharing, Role Hierarchy, direct upload to share objects
· Permission Sets implemented for functional access
· Designed and developed complex apex jobs to do bulk data updates
· Involved in Classic to Lightning Migration
· Single sign on implementation.
· Development of the assigned module using MVC pattern
· Developed jsps/servlets for the application
· Coded client & server side validations
· Developed custom JSP tags
· Used JDBC for data access from Oracle tables
· Wrote complex SQL queries for data access
Customization: Apex, Visual Force, Triggers, Javascript, SOQL, SOSL,Aura Components, LWC, Web services, REST API Metadata API, Tooling API
Configuration Custom Objects/Fields, Page Layouts, Lightning Record Pages, Validation Rules, Workflow, Approval Process, Process Builder, Flows, Platform events
User Management :Profiles, Roles, Permission sets, Permission Set groups
Salesforce Identity: SSO, SAML, Delegated Authentication, MFA, OAuth 20, JWT Security Shield Encryption, Mutual Authentication Integration Connected App, Named Credentials, Certificate and Keys
Data Management: Standard objects, Custom Objects, External objects, Data Relationships, SOQL,SOSL, Bulk API, Data Loader, Data backup/Archival
Data Security/Visibility :OWD, sharing rules, Role hierarchy, Apex Sharing, Manual Sharing, Share objects, public groups
Analytics :Reports, Dashboards, CRM Analytics
System Stability: Optimizer Report, Health check Reports
Deployment :SFDX, VS Code, Eclipse IDE, Ant, unlocked package
Salesforce Certified Identity and Access Management Architect