Miliana Gaudia
Everett,WA
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
1
1
year of professional experience
Work History
Shift Leader
Beans and Brews
03.2022 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associate of Arts - Buisness
Everett Community College
Everett, Wa06-2026
High School Diploma -
American Preparatory High School
Draper, UT06-2024
Skills
- Excellent Communication & Interpersonal Skills
- Strong Leadership & Teamwork Abilities
- Problem-Solving & Critical Thinking
- Organized & Detail-Oriented
- Proficient with Computer Systems & Data Management (Excel, Word)
- Active Listening & Customer Service
- Adaptable & Quick Learner
Timeline
Shift Leader
Beans and Brews
03.2022 - 07.2023
Associate of Arts - Buisness
Everett Community College
High School Diploma -
American Preparatory High School
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