Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Milicent Neveu

Sales Associate
Houston,TX

Summary

I am a motivated team player experienced in providing exceptional customer service. I have the ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. I am committed to providing the highest quality of service and creating a positive customer experience. Highly organized and detail-oriented professional with experience in service and sales. I have excellent interpersonal skills, as well as a proven track record of successfully setting and confirming appointments.

Overview

1
1
year of professional experience
4
4
Certificates

Work History

Store Front Staff Member

Pepper Salt
Houston, Texas
12.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Bartender

AMC Theatres
Houston , TX
12.2024 - 05.2025
  • Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions to capture revenue.
  • Served high customer volumes during special events, nights, and weekends.
  • Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

High School Diploma -

Memorial High School
Port Arthur, Tx
05.2018

Skills

Conflict resolution

Certification

CPR Certified

Timeline

Store Front Staff Member

Pepper Salt
12.2024 - Current

Bartender

AMC Theatres
12.2024 - 05.2025

High School Diploma -

Memorial High School
Milicent NeveuSales Associate