Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Milicent Neveu

Sales Associate
Houston,TX

Summary

I am a motivated team player experienced in providing exceptional customer service. I have the ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. I am committed to providing the highest quality of service and creating a positive customer experience. Highly organized and detail-oriented professional with experience in service and sales. I have excellent interpersonal skills, as well as a proven track record of successfully setting and confirming appointments.

Overview

1
1
year of professional experience
4
4
Certificates

Work History

Store Front Staff Member

Pepper Salt
Houston, Texas
12.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Bartender

AMC Theatres
Houston , TX
12.2024 - 05.2025
  • Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions to capture revenue.
  • Served high customer volumes during special events, nights, and weekends.
  • Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

High School Diploma -

Memorial High School
Port Arthur, Tx
05.2018

Skills

Conflict resolution

POS systems

Positive attitude

Customer service

Clean driving record

Valid Driver's license

Cash handling accuracy

Certification

CPR Certified

Timeline

Store Front Staff Member

Pepper Salt
12.2024 - Current

Bartender

AMC Theatres
12.2024 - 05.2025

High School Diploma -

Memorial High School
Milicent NeveuSales Associate