MILILANI CRON

• Engaged customers to understand needs, and recommend appropriate products.
• Assessed company operations for compliance with safety standards.
• Analyzed processes to highlight improvement opportunities, enabling leadership to make informed changes.
• Maintained a positive working relationship with fellow colleagues, and management.
• Cross-trained in cash register duty. Sales floor merchandising.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Maintained the cleanliness of the store environment, including the sales floor, windows, displays, and the registers.
• Comfortable with upselling customers within the transactions, making a $200 sale to about $700 transactions.
• Being able to bring fitting room scores up from a 55 to 65% all the way up to the 70 to 85%

• Entrusted to care for 40 or more kids on a daily basis.
• Responsible for the baby room which consisted of babies aged 3 months to one year old.
• Assisted in the play area, playing with children ages two to four.
• Supervised activities for children.
• Coordinated birthday parties.
• Arranged activities for children.

• Assisted customers throughout the store by providing product knowledge, guidance, and support to ensure a positive shopping experience.

Such as help with their selections, from size to color, even personalizing it with charms.

• Ensured the sales floor remained clean, organized, and consistently stocked to support sales goals.
• Helped an average of 15 customers per day by delivering efficient and friendly support on the sales floor.

• Coordinated party themes and activities for diverse client events.
• Managed the café, which consisted of taking orders, preparing food and beverages, maintaining cleanliness, and restocking supplies during closing shifts.
• Staffed the arcade counter, collecting tickets and assisting guests with prize selection while maintaining a friendly and efficient environment.
• Operated in the skate shop, fitting customers with skates, cleaning and performing basic repairs, and ensuring the rink floor was clean and safe.
• Promoted to shift lead, overseeing the front desk, checking in parties, distributing wristbands to paying skaters, and supervising the members.
• Regularly floated between departments, ensuring all areas were properly staffed, clean, and operating smoothly during busy hours and events.