MILI PATEL
Stone Mountain,GA
Summary
Strategic Program and Financial Management Professional with 3 years of experience managing federally funded grant entitlement programs, including oversight of financial compliance, reimbursement processing, and program reporting. Adept at interpreting and applying complex state and federal regulations to ensure grants are administered efficiently, transparently, and in alignment with organizational priorities. Experienced in building collaborative relationships with project sponsors, internal teams, and stakeholders to streamline operations and optimize program outcomes. Committed to advancing the City of Atlanta’s strategic goals by leveraging grant funding to support public health initiatives, strengthen community services, and promote equitable access to resources for vulnerable populations. Known for translating regulatory and financial requirements into actionable strategies that enhance operational efficiency, drive accountability, and deliver measurable impact consistent with the City’s mission of inclusive and effective public service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Operations Analyst
Department of Grants and Community Development
Atlanta, GA
11.2023 - Current
- Analyze financial and programmatic data to support reporting, decision-making, and continuous process improvements.
- Monitored grant-funded activities and expenditures, aligning them with program goals and regulatory requirements to support effective resource utilization.
- Led review and approval process of reimbursement requests, ensuring compliance with federal and state grant regulations and contributing to financial integrity. Assist in entering budgets in oracle.
- Serve as a key point of contact for project sponsors, providing guidance on funding requirements, documentation standards, and program compliance.
- Collaborated with internal teams and external stakeholders to streamline operations, enhancing program effectiveness and fostering cohesive project execution.
Finance Intern
Department of Grants and Community Development
Atlanta, Georgia
06.2023 - 11.2023
- Reviewed reimbursement requests and verified supporting documentation for completeness and compliance.
- Assisted with financial tracking and documentation to support effective grant administration.
- Collaborated with team members on program operations and data management, ensuring timely reporting.
- Built foundational knowledge of federal and state grant regulations and reporting requirements.
Teller Specialist
WellsFargo Bank
Atlanta, GA
05.2018 - 11.2023
- Processed customer transactions to ensure accuracy and enhance client satisfaction at a leading financial institution.
- Assisted clients with account inquiries and banking services, fostering strong client relationships.
- Resolved customer issues promptly and professionally, contributing to improved customer loyalty.
- Collaborated with team members to improve service delivery standards.
Healthcare Concierge
CVS Health Brand
Decatur, GA
04.2020 - 10.2021
- Coordinated appointments and managed schedules to optimize patient access to healthcare services.
- Collaborated with pharmacy teams to streamline patient services and communications.
- Resolved customer complaints effectively, achieving high satisfaction rates and fostering loyalty.
- Provided information on CVS Health programs and promotions to improve customer engagement and satisfaction.
- Supported the onboarding process for new staff through training sessions.
Education
Bachelor of Science - Public Health
COASTAL CAROLINA UNIVERSITY
Conway, SC05-2024
Master of Science - Public Health
Mercer University
Atlanta, GA12-2023
Skills
- Data analysis
- Operations analysis
- Financial reporting
- Regulatory compliance
- Program evaluation
- Strategic planning
- Grant management
- Problem solving
- Stakeholder engagement
- Effective communication
- Conflict resolution
- Team collaboration
Certification
- CITI Reserchers: CHP - Responsible Conduct of Research (Public Health,1 - RCR) Certificate
- Cause and Effect in Epidemiology Certificate
- FEMA (IS-100C, IS-700B)
Affiliations
Atlanta Fire Rescue Foundation 2026 Young Cohort
Timeline
Senior Operations Analyst
Department of Grants and Community Development
11.2023 - Current
Finance Intern
Department of Grants and Community Development
06.2023 - 11.2023
Healthcare Concierge
CVS Health Brand
04.2020 - 10.2021
Teller Specialist
WellsFargo Bank
05.2018 - 11.2023
Bachelor of Science - Public Health
COASTAL CAROLINA UNIVERSITY
Master of Science - Public Health
Mercer University