Milkarelys Lopez
Milford,MA
Summary
Driven by a passion for enhancing customer experiences, I excelled at Dicks Sporting Goods by leveraging outstanding customer service and sales strategy skills. My proactive approach led to a significant increase in repeat business, showcasing my ability to foster customer loyalty and teamwork. Proficient in handling financial transactions and resolving customer inquiries, I consistently contributed to a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Sales Associate/Cashier
Dicks Sporting Goods
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier/Scooper
Bertie’s Creative Creamery
04.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma -
Nipmuc Regional High School
Upton, MASkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Excellent people skills
- Outgoing Personality
- Sales Strategies
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate/Cashier
Dicks Sporting Goods
08.2024 - Current
Cashier/Scooper
Bertie’s Creative Creamery
04.2023 - 06.2024
Diploma -
Nipmuc Regional High School
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