Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miller Hughes

Richmond,VA

Summary

Versatile professional customer service and business professional with strong coachability and attention to detail. Uses strong social skills to cultivate professional relationships in order to align with goals. Works well in both team and individual settings with vibrant enthusiasm.

Overview

7
7
years of professional experience

Work History

Inside Sales Agent

EmpowerHome Team
08.2023 - 03.2024
  • Performed 150-200 cold calls daily
  • Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
  • Maintained sales pipeline by scheduling appointments for perspective clients

Sales Associate

J. Crew
04.2023 - 08.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Customer Service Officer

The Maymont Foundation
03.2022 - 01.2023
  • Conducted historic mansion tours and assisted customers
  • Sold tickets to streamline with customer service needs
  • Provided consistent customer service to increase non-profit success

Restaurant Manager

Twin Hickory Tavern
09.2021 - 03.2022
  • Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Oversaw entirety of daily restaurant shifts for 6-8 hours and ran expo in addition to other business needs such as payroll.

Server

Twin Hickory Tavern
01.2020 - 09.2021

Restaurant Host

California Pizza Kitchen
02.2019 - 01.2020

Restaurant Host

Sedona Taphouse
08.2017 - 02.2019

Education

James Madison University
Harrisonburg, VA

Skills

  • Customer Service & Multi-Tasking
  • Sales Methods & Objection Handling
  • CRM & Quickbooks Proficiency
  • Microsoft Office & Photoshop Proficiency
  • Office Administration
  • Conflict Resolution

Timeline

Inside Sales Agent

EmpowerHome Team
08.2023 - 03.2024

Sales Associate

J. Crew
04.2023 - 08.2023

Customer Service Officer

The Maymont Foundation
03.2022 - 01.2023

Restaurant Manager

Twin Hickory Tavern
09.2021 - 03.2022

Server

Twin Hickory Tavern
01.2020 - 09.2021

Restaurant Host

California Pizza Kitchen
02.2019 - 01.2020

Restaurant Host

Sedona Taphouse
08.2017 - 02.2019

James Madison University
Miller Hughes