Million Wolde
Executive Director
Troutdale,Oregon
Timeline
Manger And Driver - Prime Transportation LLC
01.2023 - Current
Caregiver and Assistant manager - Ebenezer Group Home LLC
2022.10 - Current
Hospital service Coordinator - American Red Cross Blood Services
05.2018 - 06.2021
Frost Desk - Portland Community College
11.2017 - 12.2018
Jimma University - Bachelor of Arts, Psychology
10.2007 - 12.2010
Work History
Manger And Driver
Prime Transportation LLC
Portalnd , OR
01.2023 - Current
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintained professional and friendly demeanor during give a ride for Client .
- Followed proper safety procedures and protocols while providing A ride service and operating vehicles.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Caregiver and Assistant manager
Ebenezer Group Home LLC
Portland , OR
2022.10 - Current
- Organizing and detail-oriented with a strong work ethic.
- Developed strong organizational and communication skills through coursework.
- Gained strong leadership skills by assisting the management
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained entire family's schedule and organized events.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Hospital service Coordinator
American Red Cross Blood Services
Portland , OR
05.2018 - 06.2021
- Prepared reports on service performance metrics and key indicators for management review.
- Developed efficient processes and procedures to achieve prompt delivery and completion of service to stockholders
- Communicated with clients and service providers to provide updates on work progress.
- Coordinated and monitored service activities to confirm work met all requirements.
- Developed and implemented quality control and assurance procedures for service provided to deliver high standards of work on stadholder .
- Frequently inspected production area to verify proper equipment operation.
Frost Desk
Portland Community College
Portland , OR
11.2017 - 12.2018
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Stored guest valuables in safe and individual boxes for security.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Prepared reports on guest satisfaction levels and other metrics.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Education
Bachelor of Arts - Psychology
10.2007 - 12.2010
Skills
- Direct Patient Care
- Client Documentation
- Progress Documentation
- Behavior Redirection
- Medical Records Management
- Knowledge of State Regulations
- Patient Assessments
- Medication and Appointment Reminders
- Community Activities
- Ambulating Patients
- Patient Management
- Verbal and Written Communication Skills
- Personal Care Assistance
- Positive Reinforcement Methods
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced non-medical Care
Provider offering two years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organizing and managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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