Milly Elliott
Daytona Beach,FL
Summary
I take alot of pride in my work. I love learning new things and new responsibilities. I enjoy paperwork. I always strive to be the best at everything I do.
Overview
17
17
years of professional experience
Work History
Deli Clerk
Publix
Ormond Beach, FL
11.2017 - Current
- I am in training to be a manager
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Greeted customers at counter to fulfill requests and answer questions.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Prepared salads, soups and sandwiches for customers.
- Prepared fried foods
- Ordered supplies
- Handled customer concerns
Office Manager/ Tax Professional
H&r Block
Holly Hill, Fl
10.2014 - 04.2019
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated employee records and productivity and submitted evaluation reports.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department .
- Maintained computer and physical filing systems.
- Delivered performance reviews, recommending additional training or advancements.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed and maintained successful relationships with clients and tax pros.
- Defined clear targets and objectives and communicated to other team members.
Server/ Hostess/ Cashier/ Retail/ Prep Cook
Cracker Barrel
Ormond Beach, FL
06.2013 - 03.2017
- I was a trainer for all of my departments.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Prepared salads , desserts, and other food items
In Home Care Provider
Visiting Angels Home Care
Wheeling, WV
06.2010 - 05.2013
- Was oncall coordinator. If someone called off I filled shifts
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Conferred with supervisor to discuss patient condition and medical care.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Deli Clerk
Walmart
Moundsville, WV
08.2007 - 06.2011
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Fried food and sliced lunch meat and cheese
- Stocked shelves
Education
Not Completed - Psychology/Accounting
Wheeling Jesuit University
Wheeling, WVDiploma - General Studies
John Marshall High School
Glendale, Wv05.2002
Skills
*fast learner
*dependable
*good at explaining things
*personable
References
*DONALD KESS-PUBLIX MANAGER - 386-585-5832
*ANDREA WALKER- PUBLIX MANAGER -386-334-4169
*GERALDINE SCANLAN-H&R BLOCK MANAGER - 904-853-3335
Timeline
Deli Clerk
Publix
11.2017 - Current
Office Manager/ Tax Professional
H&r Block
10.2014 - 04.2019
Server/ Hostess/ Cashier/ Retail/ Prep Cook
Cracker Barrel
06.2013 - 03.2017
In Home Care Provider
Visiting Angels Home Care
06.2010 - 05.2013
Deli Clerk
Walmart
08.2007 - 06.2011
Not Completed - Psychology/Accounting
Wheeling Jesuit University
Diploma - General Studies
John Marshall High School