Milly Mendoza
Raleigh,US
Summary
Senior Skin Therapist with a proven track record at Heyday Skincare, enhancing client relationships and exceeding sales goals. Expert in microdermabrasion and great at professional communication, I excel in creating personalized skincare experiences. My passion for education and safety in skincare services stands out, driving significant client retention and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Skin Therapist
Heyday Skincare
08.2019 - 08.2024
- Developed client relationships with both returning and new clients encouraging regular treatments and maintaining high rebooking rates
- Created an educational experience and personalized facials based on skincare needs, giving specialized treatments and product education for at home routine.
- Ensured a relaxed environment with hand, neck and facial massage during treatment.
- Educated guests on current promotions, events and services within shop.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Ensured client/coworker safety by regularly cleaning room and sanitizing all tools and equipment.
Skincare /Makeup Consultant
Elizabeth Arden
11.2014 - 12.2018
- Consulted skincare needs for clients of all ages and recommended products for skin type.
- Helped team reached and exceeded sales goals and provided great service and product knowledge.
- Building clientele by building relationships with customers.
- Kept upto date with new products, fragrances, color ranges and product recommendations
Education
Esthetics License / Certificate -
Brittany Beauty School
New York, United States07.2019
High School Diploma -
Long Island City High School
Long Island City, NY06.2006
Skills
- Professional Communication and interpersonal skills
- Client Relationship Building and excellent costumer service
- Spa retail sales
- Time Management
- Trained to use electrical modalities (microcurrent, high frequency, led light therapy)
- Experienced with peels, microdermabrasion, nano infusion and dermaplaning
Certification
- Esthetics License - January 2019
Languages
English
Spanish
Timeline
Senior Skin Therapist
Heyday Skincare
08.2019 - 08.2024
Skincare /Makeup Consultant
Elizabeth Arden
11.2014 - 12.2018
- Esthetics License - January 2019
Esthetics License / Certificate -
Brittany Beauty School
High School Diploma -
Long Island City High School
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