MILLYN LAMMENS
Orange,CA
Summary
Highly organized and detailed-oriented professional with over eight years of customer-facing experience. Skilled in managing multiple projects simultaneously with exceptional accuracy and efficiency. Dedicated to delivering outstanding client service, meeting tight deadlines, and driving operational improvements. Actively seeking opportunities to expand expertise in lead generation, client relationship management, and strategic marketing to contribute to business growth.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
J&H Asset Property Management
09.2021 - Current
- Supported management of multiple mobile home parks by handling administrative operations, including client and resident communication via email and phone.
- Scheduled appointments for property managers and clients, coordinated multi-line phone systems, and provided task assistance to team members.
- Maintained records, managed data entry, and facilitated title transfers with the California Department of Housing and Community Development.
- Coordinated and scheduled vendor services for property-wide maintenance, repairs, landscaping, and capital improvement projects, ensuring minimal disruption to tenants.
- Scheduled unit-specific repairs and services in collaboration with tenants, balancing their availability with vendor schedules to maintain resident satisfaction.
Receptionist
J&H Asset Property Management
12.2020 - 09.2021
- Answer, screen, and route incoming phone calls using a multi-line phone system.
- Manage the front desk area to maintain a welcoming and organized environment.
- Respond to general inquiries via phone, email, or in person.
- Schedule and confirm appointments or meetings.
- Maintain office calendars and conference room bookings.
- Receive, sort, and distribute incoming mail and deliveries.
- Prepare and send outgoing mail and packages.
Receptionist & Customer Support
YKK
11.2019 - 04.2020
- Managed a multi-line phone system, directed inquiries, and distributed mail to staff.
- Performed accurate data entry of customer information into the company database.
- Oversaw the organization and filing of purchase orders and invoices to ensure efficient recordkeeping.
Education
Villa Park High School
Villa Park, CASkills
- Strong Attention to Detail
- Professional Phone and Email communication
- Microsoft Office Suite (Word, Excel, Outlook)
- Technological Literacy & Adaptability
- Problem-Solving Skills
- Client Relations & Customer Service
- Data Entry & Records Management
- Rent Manager (4 years experience)
- Tenant payment processing
- Vendor coordination
- Time Management
- Fair housing regulations
Websites
Timeline
Assistant Property Manager
J&H Asset Property Management
09.2021 - Current
Receptionist
J&H Asset Property Management
12.2020 - 09.2021
Receptionist & Customer Support
YKK
11.2019 - 04.2020
Villa Park High School