Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Alayzah Adams

Apple Valley,CA

Summary

Compassionate professional recognized for delivering highly productive task completion in personal care assistance and client relations. Demonstrates exceptional communication, patience, and empathy, ensuring outstanding service quality. Proficient in adapting to dynamic environments while maintaining operational efficiency and client satisfaction. Committed to leveraging expertise to enhance care standards and improve overall client experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Property Investment Caretakers
Apple Valley, CA
04.2020 - 08.2022
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Collected monthly assessments, rental fees, deposits and payments.

Insurance Agent

Farmers Insurance Agency
Apple Valley, CA
10.2018 - 01.2020
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.

Cashier

Home Depot
Apple Valley
10.2016 - 11.2017
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Caregiver

In Home Supportive Services
Apple Valley
10.2014 - 01.2017
  • Monitored health and well-being of clients and reported significant health changes.
  • Improved patient outlook and daily living through compassionate care.
  • Encouraged physical activity through walks outside or simple exercises indoors.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Monitored vital signs of patient when necessary and reported changes to the appropriate personnel.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Administered prescribed medications on a timely basis following care plan instructions.

Education

Certified Clinical Medical Assistant - Medical Assisting

Stepful
Online
02-2025

Some College (No Degree) - Nursing

Victor Valley College
Victorville, CA

Skills

  • Knowledge of Housing Regulations
  • Reliable Team Member
  • Business Process Management
  • Effective Tenant Communication
  • POS system operations
  • Strong Attention to Detail
  • Dependable Attendance
  • Empathetic Client Support
  • Strong Verbal and Written Skills
  • Strategic Problem Resolution
  • First Aid Training

Certification

  • Personal lines Insurance License
  • CPR/BLS Certified
  • Certified Clinical Medical Assistant
  • Intro to Nursing certification

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Assistant Property Manager

Property Investment Caretakers
04.2020 - 08.2022

Insurance Agent

Farmers Insurance Agency
10.2018 - 01.2020

Cashier

Home Depot
10.2016 - 11.2017

Caregiver

In Home Supportive Services
10.2014 - 01.2017

Certified Clinical Medical Assistant - Medical Assisting

Stepful

Some College (No Degree) - Nursing

Victor Valley College
Alayzah Adams