Annamarie Rodriquez
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
JKL Corporation
07.2021 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Processed applications efficiently by conducting thorough credit checks and verifying references to select qualified tenants.
Restaurant Manager
Jack's Restaurant And Bar
03.2017 - 07.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
Restaurant Manager
Denny's Corporation
06.2013 - 03.2017
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Coordinated with suppliers to ensure timely delivery of inventory, contributing to a seamless operation.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
Mt. Eden High School
Hayward, CASkills
- Financial Management
- Office Administration
- Property Leasing Skills
- Knowledge of Housing Regulations
- Strong Organizational Skills
- Project Oversight
- Effective Calendar Management
- Facility Maintenance
- Collaborative Relationship Development
- Customer Engagement
- Effective Listening
Timeline
Assistant Property Manager
JKL Corporation
07.2021 - Current
Restaurant Manager
Jack's Restaurant And Bar
03.2017 - 07.2021
Restaurant Manager
Denny's Corporation
06.2013 - 03.2017
High School Diploma -
Mt. Eden High School