Victoria Gregory
Ocklawaha
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
The Villages of West Palm Beach
05.2024 - Current
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed security deposit refunds.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
- Followed up on delinquent tenants and coordinated collection procedures.
Correctional Officer Trainee
Florida Department Of Corrections
04.2024 - 05.2024
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Enforced rules and regulations to maintain order among inmates.
Project Manager
Family First Roofing
09.2023 - 04.2024
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained open communication by presenting regular updates on project status to customers.
Customer Service Representative
Better Car People
02.2022 - 09.2023
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Identified and resolved discrepancies and errors in customer accounts.
Automotive Sales Consultant
Toyota of Vero Beach
12.2020 - 02.2022
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Lead Teacher
Kids R Kids Learning Academy
04.2019 - 12.2020
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Education
High School Diploma -
North Wake College & Career Academy
Wake Forest, NC12-2019
Skills
- Effective verbal communication
- Calm conflict management
- Consistent patience
- Strong attention to detail
- Proficient in concurrent task handling
- Responsive to changing demands
- Multifaceted skill set
Certification
CPR/AED Certification
Timeline
Assistant Property Manager
The Villages of West Palm Beach
05.2024 - Current
Correctional Officer Trainee
Florida Department Of Corrections
04.2024 - 05.2024
Project Manager
Family First Roofing
09.2023 - 04.2024
Customer Service Representative
Better Car People
02.2022 - 09.2023
Automotive Sales Consultant
Toyota of Vero Beach
12.2020 - 02.2022
Lead Teacher
Kids R Kids Learning Academy
04.2019 - 12.2020
High School Diploma -
North Wake College & Career Academy
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