SHANIA JACKSON
Ladson,SC
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Allegiant Carter Management
08.2024 - Current
- Following up on delinquent tenants and coordinated collection procedures.
- Coordinates move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handles tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completes final move-out walk-throughs with tenants to identify required repairs.
- Verifies income, assets, and expenses, and completed file tracking sheet for each applicant.
- Developes strong relationships with vendors, negotiating favorable contracts for cost-effective services.
Professional Leasing Consultant
Mid America Apartments
07.2022 - 08.2024
- Contributed to a positive work environment among colleagues through effective communication, collaboration, and teamwork
- Participated in ongoing professional development opportunities to enhance knowledge and skills within the leasing industry
- Increased tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns
- Maintained detailed records of prospective tenants, completed applications, and executed leases, enhancing organizational efficiency
Faculty Assistant
Benedict College Psychology Department
08.2021 - 05.2022
- Maintaining a level of confidentiality for all students' work that is handled
- Assisted in the evaluation of student performance by organizing assessments, grading papers, and providing constructive feedback
- Consistently maintained high standards of professionalism while representing the school at community events, meetings, and conferences
- Collaborated with other faculty members to develop interdisciplinary curriculum for a comprehensive learning experience
Education
Bachelor of Science - Psychology
Benedict College
Columbia, SC05-2022
Skills
- Administrative Support
- Effective Verbal Communication
- Property Tours and Inspections
- Telephone and Email Etiquette
- Fair Housing Regulations
- Yardi Software Proficient
Stars Sales
Meeting the top quota of leases for the company by the end of the year
Timeline
Assistant Property Manager
Allegiant Carter Management
08.2024 - Current
Professional Leasing Consultant
Mid America Apartments
07.2022 - 08.2024
Faculty Assistant
Benedict College Psychology Department
08.2021 - 05.2022
Bachelor of Science - Psychology
Benedict College
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