- I enjoy helping others and giving back to the community
- Volunteering
Millyon Blackwood
Mount Vernon,NY
Summary
Results-driven Customer Service Professional with extensive experience at Playland Amusement Park. Expertise in active listening, critical thinking, and effective issue resolution. Proficient in data entry and fostering strong client relationships to ensure satisfaction and operational efficiency. Collaborates effectively within teams to enhance visitor experiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Officer
- Ensured personnel and property safety through vigilant premises monitoring.
- Identified security risks by conducting regular patrols and thorough inspections.
- Coordinated with emergency services for swift incident response and assistance.
- Documented daily activities and incidents in detailed logs for accurate reporting.
Customer Service Representative
Playland Amusement Park
05.2023 - Current
- Resolved customer inquiries efficiently, enhancing overall satisfaction and experience.
- Streamlined ticket sales and admissions for improved guest entry efficiency.
- Educated guests on attractions, significantly boosting engagement and visitor enjoyment.
- Maintained park cleanliness and safety standards through effective teamwork.
Lawn Care Technician
Allen Healthcare
06.2022 - 09.2022
- Ensured safety compliance by operating lawn care equipment efficiently.
- Promoted healthy turf growth by applying fertilizers and pesticides correctly.
- Enhanced operational efficiency through routine maintenance of tools and machinery.
- Educated clients on effective lawn care practices, strengthening customer relationships.
- Delivered excellent service by addressing client needs and preferences in lawn care.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Security guard license
- Incident reporting
Certification
Security License 2024-2025
Interests
Timeline
Customer Service Representative
Playland Amusement Park
05.2023 - Current
Lawn Care Technician
Allen Healthcare
06.2022 - 09.2022
Security Officer
High School Diploma -
Mount Vernon High School