Milo White
Maineville,OH
Summary
Dynamic professional with a proven track record in sales and customer service at T-Mobile. Skilled in upselling and tailored solutions, enhancing customer satisfaction. Certified personnel trainer with strong organizational abilities, ensuring efficient operations. Recognized for effective communication and crisis intervention as a Corrections Officer, contributing to a safe environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Carpet Technician
Stanley Steemer International
Cincinnati, OH
02.2025 - Current
- Operated carpet cleaning equipment to ensure high-quality service delivery.
- Assessed customer needs and provided tailored cleaning solutions.
- Maintained cleanliness and organization of work areas and equipment.
- Followed safety protocols to minimize risks during cleaning operations.
- Boosted sales through effective upselling techniques.
Corrections Officer
LECI
Lebanon, OH
10.2023 - 01.2025
- Enforced facility rules and regulations to maintain order and safety.
- Conducted regular inspections of inmate living areas for contraband and security breaches.
- Monitored inmate behavior and reported concerns to supervisory staff effectively.
- Assisted in crisis intervention scenarios, utilizing de-escalation techniques to ensure safety.
Sales Representative
T-Mobile
Middletown, OH
06.2022 - 10.2023
- Educated customers on T-Mobile products and services to enhance user experience.
- Assisted in resolving customer inquiries, ensuring prompt and effective service delivery.
- Developed product knowledge through training sessions and self-study initiatives.
Education
Sinclair Community College
Dayton, OHSkills
Sales
Customer service
Organization
Certification
Certified personal trainer
Timeline
Carpet Technician
Stanley Steemer International
02.2025 - Current
Corrections Officer
LECI
10.2023 - 01.2025
Sales Representative
T-Mobile
06.2022 - 10.2023
Sinclair Community College