Zachary Guy
1757 Nw 6th Terrace ,FL
Summary
Dynamic Carpet Technician with extensive experience at Benson Rugs, specializing in water damage restoration and quality assurance. Proven ability to assess customer needs and implement tailored solutions, enhancing client satisfaction. Skilled in tool management and committed to continuous learning, ensuring high standards in all carpet installations and repairs.
Overview
6
6
years of professional experience
Work History
Carpet Technician
Benson Rugs
Boynton Beach
08.2025 - Current
- Installed and repaired carpets using industry-standard tools and techniques.
- Conducted thorough inspections to assess carpet condition and recommend appropriate treatments.
- Operated specialized cleaning equipment to restore carpets to optimal appearance and longevity.
- Collaborated with clients to understand needs and provide tailored carpet solutions.
- Developed efficient workflows for carpet maintenance, enhancing service delivery speed.
- Implemented quality control measures to ensure high standards in all carpet installations.
- Resolved customer inquiries promptly, improving overall client satisfaction and retention rates.
- Removed existing flooring materials and prepared area for installation of new products.
- Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
Flood Technician
Servpro
Boca Raton, FL
06.2025 - 08.2025
- Operated advanced water extraction equipment to mitigate damage and restore affected areas.
- Assessed damage and developed restoration plans in compliance with industry standards.
- Trained new technicians on safety protocols and effective restoration techniques.
- Coordinated with insurance adjusters to ensure timely claims processing for clients.
Carpet Technician
Stanley Steemer Of South Florida
Lake Worth
09.2021 - 06.2025
- Trained new technicians on safe handling of materials and effective installation methods.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Operated hand and power tools such as Type, Type and Type.
- Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
Carpet Technician
Carpet Care USA
Ft. Lauderdale
05.2020 - 10.2021
- Performed carpet cleaning and stain removal tasks using recommended products.
- Installed carpet, hardwood and Type flooring in commercial and residential buildings.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Coordinated upcoming projects with Type management and assisted in compiling project materials lists.
Education
High School Diploma -
Atlantic Community High
Delray Beach, FL05.2020
Skills
Room measurements
Water damage restoration
Organizational growth
Rollmaster
Tool management
Continuous learning mindset
Chemical handling
Customer needs assessment
Quality assurance standards
Timeline
Carpet Technician
Benson Rugs
08.2025 - Current
Flood Technician
Servpro
06.2025 - 08.2025
Carpet Technician
Stanley Steemer Of South Florida
09.2021 - 06.2025
Carpet Technician
Carpet Care USA
05.2020 - 10.2021
High School Diploma -
Atlantic Community High