Milton Esliker
Ossining
Summary
FORMULA TEMPLATE
[Professional identity] with experience supporting [industries/environments]. Skilled in [3–5 strongest competencies]. Experienced managing [operations/tasks/systems]. Known for [professional traits/value].That’s basically the skeleton every strong modern admin summary follows.
Overview
8
8
years of professional experience
Work History
Patient Access Liason
New York Presbyterian, The One
White Plains
09.2025 - Current
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Processed insurance verifications and authorizations to ensure coverage of services.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Collaborated with insurance companies to resolve billing discrepancies and pre-certification issues.
- Facilitated patient registration, ensuring collection and proper filing of required documentation.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Coordinated appointment scheduling across departments, enhancing patient access to care.
- Resolved patient inquiries and concerns promptly, fostering a supportive patient experience.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Guided patients through the completion of consent and other required medical forms.
Special Education Substitute Teacher
Pleasantville High School
Pleasantville
09.2024 - Current
- Facilitated communication between students, parents, and staff members.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Communicated regularly with parents regarding their child's academic progress.
- Established and maintained dynamic working relationships with students and parents to support classroom objectives.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
Group Head
Camp Greylock
Becket
01.2021 - 12.2024
- Supervised 30+ counselors and 40+ children in a high responsibility leadership role.
- Administered weekly communications between parents and campers, as well as facilitate communication between admin and counseling staff.
- Supervised staff to ensure adherence to safety and operational protocols.
- Developed training materials for counselors to enhance team performance.
- Managed scheduling and logistics for camp events and activities.
- Provided guidance on best practices in problem-solving and decision-making processes.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Coached and developed direct reports to lead problem-solving activities.
- Resolved conflicts between employees through effective communication and mediation techniques.
- Monitored team performance, identified areas for improvement, and provided feedback to staff.
- Conducted meetings with team members to discuss progress updates or changes in procedures.
- Facilitated communication between parents, staff, and campers to address concerns.
- Organized team-building exercises to foster collaboration among staff members.
- Implemented new procedures to improve operational efficiency at the camp.
- Evaluated program effectiveness through feedback from campers and parents.
- Collaborated with other departments to ensure efficient workflow across different functions.
- Organized training sessions for employees on topics such as customer service skills or software applications.
- Worked with other group leaders to identify and resolve issues between teams.
- Conducted performance evaluations and recommended promotions or additional training.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Facilitated training sessions for team members to improve skills and productivity.
- Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
- Managed resource allocation to optimize team productivity and meet project requirements.
Legal Assistant
Jasne & Florio LLp
North White Plains
01.2018 - 12.2019
- Provided high level administrative support in a fast paced environment, managing calendars, client communication and legal documents with discretion.
- Responded to a high volume of calls and emails in a professional and timely manner.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Coordinated with court officials to file documents and manage deadlines.
- Conducted thorough research and review of case information to assist attorneys.
- Organized legal documents in company filing systems and databases.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Responded to a high volume of phone calls and emails in a professional manner.
- Communicated with clients to gather information and provide updates.
- Organized and maintained case files and documentation for accessibility.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Education
Theatre - Performance Art
Alfred University
Alfred, NY05-2024
Skills
- Administrative Support
- Calendar & Schedule Management
- Client & Customer Communication
- Data Entry & Record Maintenance
- Document Preparation
- Office Coordination
- Phone & Email Correspondence
- File & Records Management
- Multitasking & Prioritization
- Professional Discretion & Confidentiality
- Team Collaboration
- Problem Solving
- Time Management
- Microsoft Office Suite
- Google Workspace
- Fast-Paced Environment Support
- HIPAA Compliance
- Appointment Scheduling
- Electronic Medical Records (EMR/EHR)
- Customer Service
- Administrative Coordination
- Case/File Management
- Written & Verbal Communication
- Conflict Resolution
- Intake & Registration
- Records Management
- Attention to Detail
- Cross-Functional Collaboration
- Workflow Coordination
- Deadline Management
- Research & Documentation
- Regulatory ComplianceHIPAA Compliance
- Appointment Scheduling
- Electronic Medical Records (EMR/EHR)
- Customer Service
- Administrative Coordination
- Case/File Management
- Written & Verbal Communication
- Conflict Resolution
- Intake & Registration
- Records Management
- Attention to Detail
- Cross-Functional Collaboration
- Workflow Coordination
- Deadline Management
- Research & Documentation
- Regulatory Compliance
- Outlook, Epic, Teams, Excel, MyChart, Word
Timeline
Patient Access Liason
New York Presbyterian, The One
09.2025 - Current
Special Education Substitute Teacher
Pleasantville High School
09.2024 - Current
Group Head
Camp Greylock
01.2021 - 12.2024
Legal Assistant
Jasne & Florio LLp
01.2018 - 12.2019
Theatre - Performance Art
Alfred University