Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MILTON LEE ALLEN, JR.

Hebron,KY

Summary

Senior professional with over 28 years of experience in Information Technology, Networking, Infrastructure, and Security across public and private sectors. Proven track record in driving organizational change through research, optimization, and systems development. Skilled in collaborating with employees and management to enhance procedures and address operational challenges. Expertise in navigating internal controls to minimize business disruptions and improve resource utilization.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Services Sales Specialist Premium

Cisco Systems
01.2021 - 01.2023
  • Brought on due to my vast past executive experience to assist enterprise customers with their digital transformations, advance their operations, and provide value for all stake holders through enhanced technical and advanced service offerings.
  • Handled multiple large enterprise customers full-service needs as well as worked closely with the dedicated account teams on expanding the Cisco services footprint.
  • Responsible for maintaining a strong working relationship with various contacts with the customer’s executive staff and creating solutions for various large scale challenges.

Principal Consultant & Owner

xsimplr, PLC
01.2012 - 01.2021
  • Co-owner and Principal Consultant of a small business founded to service customers with Tax/Financial, Insurance, and IT services.
  • I designed all the business processes, IT environments, regulations and policies, and services for the company.
  • Additionally, responsible for all technical direction for the company as well as the lead Engineer of the technology division.
  • Primarily handling Infrastructure, Networking, Architecture, and Security design/configurations for companies in Ohio, Kentucky, and Indiana.
  • I stepped aside from xsimplr’s daily business operations in 2013 to join the senior leadership of another company; returning in 2015 as an outside consultant.

Senior Director

Epiphany Management Group
01.2013 - 01.2015
  • Senior Director of Engineering and Technical Services and Chief Architect; I was charged with overseeing all technical operations for EMG Customers.
  • Responsible for K-12 schools and IT outsourcing operations the company serviced.
  • This includes, but is not limited to, all directorial needs for the district in planning new strategies and services, delegation of tasks and duties, maintaining multiple customers networks and infrastructures, servers and virtual environments, network/server security, structured cabling, device and computer break/fix operations in all school buildings, aerate planning/submissions, policy review/approvals, as well as communicating needs and issues throughout multiple organizations.
  • Also required to lead business based and highly technical teams in troubleshooting, implementation of new strategies, new deployments, and break/fix activities for multiple school districts/schools within my region of service.
  • Provided strategic planning, process improvement, and leadership to multiple technician/engineering teams embedded within customer sites.
  • Also responsible for creating new directions and communication of issues and updates to the Chief Operating Officer and Chief Executive Officer to whom I reported.
  • The chair of the P.A.T. Team created for planning new approaches and operational needs as well as a member of the company’s core leadership team for choosing services and producing customer steering decisions.

Infrastructure & Middleware Manager

Cintas Corp
01.2011 - 01.2012
  • Daily oversight and management of the Infrastructure and Middleware staff, projects, and activities for the Corporate IT Infrastructure Department utilizing ITIL and Six Sigma methodologies.
  • Major installations and projects have included planning and moving to production an Oracle Exadata Appliance and integration with AS/400 applications/systems, wide-scale deployment of a thin client environment and remote access via Citrix products, upgrades to the physical hardware and VMware ESXi 5.x infrastructures, as well as other major infrastructure and middleware initiatives.
  • Ensure proper resource delegation of staff, oversight of activities, and tracking milestones for accomplishments affecting all in-flight projects, planned projects, and future projects that directly and indirectly affect corporate IT operations across the USA, Canada, Mexico, China, and Europe.
  • Chair the steering board for Engineering Review leading technical engineers, project managers, strategic vendors, and upper management in discussions, review, and final technical approval of proposed projects prior to implementation.
  • Provide strategic direction, planning, and leadership as well as ensuring proper documentation for IT initiatives.
  • Engage with vendors to negotiate necessary resource needs and provide a positive benefit to the corporation.
  • Integral in guiding senior management in the decision-making process surrounding requirements, services, initiatives, and hardware/operating system lifecycle.

Infrastructure Director

Cincinnati Public Schools
01.2009 - 01.2011
  • Primary responsibilities included creating a vision for technology improvement and direction for the school district as a whole as well as the management of staff projects and activities for the District’s Infrastructure Department reporting directly to the District CIO.
  • Create and act as the single approval authority for a multi-million dollar budget maintained for the district's infrastructure and communication needs.
  • Including managing varied budgets funded by eRate federal funds, state and local tax funding, and donations.
  • Leader in creating the direction taken by the District’s infrastructure; strategic planning for implementation and design; and oversight of staff’s day-to-day maintenance.
  • As well as implementing a “data-driven approach” to dictating new standards ranging throughout the entire operation.
  • Perform delegation of priorities to staff, oversight of activities, and creating milestones for staff accomplishments affecting all students and staff covering 60 facilities and approximately 34,000 faculty and students.
  • Develop and implement strategic plans for security, networking, voice communications, wireless communications/connectivity, and audio/visual infrastructures maintained by the District.
  • Work closely with the District's Legal Counsel to ensure compliance and protection of student data as well as the collection of information pertaining to legal investigations.
  • Authored and approved new Information Technology policies for acceptable use, network access, and wireless connectivity as well as others.
  • Oversee and manage all staff projects for ensuring data security, network integrity, server/desktop hardware, tier 3 support issues, and telecommunications needs.
  • Designed, authored, and implemented the District-wide Disaster Recovery Plan to protect all data and systems housed within Cincinnati Public Schools.
  • Ensure and approved every vendor's Disaster Recovery plan for all hosted and off-site services.

Adjunct Instructor

ITT Technical Institute
01.2009 - 01.2011
  • Performed part-time duties as an Adjunct Instructor for ITT and taught Information Technology classes in Computer Networking, Security, and Operating Systems.
  • Developed approaches to teaching complex concepts with hands-on, lecture, and demonstration approach.
  • Prepared teaching plans, interfaced with students, and graded student submissions.
  • Worked closely with both young and adult aged college students and acted as their professional mentor.
  • Taught simply for the love of teaching and the act of sharing knowledge.

IT Networking & Infrastructure Manager

Toyota Boshoku America
01.1998 - 01.2009
  • Decided on all network related security issues as the company de facto Networking and Infrastructure Architect and Security Officer and maintain the corporate internet firewalls, email communication, and other internet-based connectivity.
  • Directed the Networking & Infrastructure staffs and managed each person’s projects, daily schedules, and duties.
  • Trained in and executed the “Toyota Way” philosophy of continuous improvement and respect for people.
  • These sets of principles are the underlying guide to Toyota’s managerial approach and production systems improvement used daily within the organization.
  • Planned, implemented, and oversaw day-to-day operations involving all aspects of the corporation’s Data Centers, LAN/WAN, international/domestic infrastructures, and third-party vendor relations.
  • All AS/400 networking and interoperability was performed by my engineering teams for all manufacturing systems across all facilities and the corporate offices.
  • Provided guidance and support to all EDI transactions and system maintenance.
  • Also was an internal support contact for Sterling Commerce for Value Add Network (VAN) services.
  • Ensured Sarbanes-Oxley Act compliance and wrote all corporate information systems policies.
  • The architect of the implementation of all Ethernet 10G/1G/100M/10M networks as well as maintained and created a plan for deprecating the aged Token-Ring networks.
  • Managed and maintained the Cisco routers and other switching equipment, CSU/DSU of various brands, and other network hardware of various brands and makes.
  • Then promoted to the newly reformed Toyota Boshoku America General Offices after the merger of Trim Masters, Inc. and six other Toyota companies in 2006 into one.
  • Charged with the management of day-to-day operations of the Server Infrastructure and Networking staff as well as oversee third party vendor relations.
  • Oversaw engineer support of EDI operations covering all facilities in five countries.
  • Integral decision maker and staff manager for networking budgets, security-related issues, hardware platforms, networking infrastructure design, and operating system administration issues.
  • Developed plans to consolidate all Toyota properties into one regional network and managed multiple data centers throughout the company.
  • Managed projects and multiple staff members as well as interface with many different people, cultures, and languages to accomplish a shared goal.

Education

Bachelors - Computer Science, Business

Transylvania University
Lexington, KY
01.1997

Skills

  • Network architecture and security
  • Technical consulting
  • Digital transformation
  • Strategic planning and process improvement
  • Infrastructure management
  • Customer relationship management
  • Vendor negotiation and team leadership
  • Problem solving and effective communication
  • Time management and adaptability
  • Critical thinking and proposal development
  • Technical integration and business analysis
  • Innovation management and project management
  • Technology implementation and program coordination
  • Organizational development and industry knowledge
  • Operations analysis and reporting
  • Public speaking and performance assessments
  • Staff management with goal setting
  • Process optimization and executive support
  • Multitasking organization with risk assessment

Certification

  • ITILv4 Certification, 01/01/21
  • 6Sigma Green Belt Certification, 01/01/11

References

References are available upon request.

Timeline

Services Sales Specialist Premium

Cisco Systems
01.2021 - 01.2023

Senior Director

Epiphany Management Group
01.2013 - 01.2015

Principal Consultant & Owner

xsimplr, PLC
01.2012 - 01.2021

Infrastructure & Middleware Manager

Cintas Corp
01.2011 - 01.2012

Infrastructure Director

Cincinnati Public Schools
01.2009 - 01.2011

Adjunct Instructor

ITT Technical Institute
01.2009 - 01.2011

IT Networking & Infrastructure Manager

Toyota Boshoku America
01.1998 - 01.2009

Bachelors - Computer Science, Business

Transylvania University

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