Desired Job Title
Virtual Account ManagerInside Sales Account Manager II – SLEDInside Sales Account Manager I- SLEDWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Austin, TX
Open to relocation: No
Hi, I’m
Patrick D. Morales
Manor,United States
Work Preference
Summary
Accomplished Technology Account Executive with over 9 years of experience driving multimillion-dollar growth across enterprise and public sector clients. Proven success in exceeding revenue targets, developing strategic account plans, and delivering data-driven technology solutions that solve complex business challenges. Trusted advisor skilled in Salesforce CRM, partner collaboration, and financial acumen to accelerate deal cycles, and strengthen long-term customer relationships.
Overview
10
years of professional experience
Work History
Cisco SystemsAustin, Texas
Virtual Account Manager
06.2022 - 08.2025
Job overview
- Managed a $9M annual sales portfolio across 90 strategic mid-market commercial accounts in New York City.
- Consistently exceeded goals, achieving 104% of the annual quota through data-driven account planning.
- Partnered with engineering and partner teams to deliver tailored network, security, and collaboration solutions.
- Accelerated deal closures by effectively positioning CapEx vs. OpEx financial strategies to align with client budgets.
- Strengthened client relationships, improving renewal and retention outcomes through proactive engagement.
Dell EMCRound Rock, Texas
Inside Sales Account Manager II – SLED
06.2018 - 05.2022
Job overview
- Oversaw 200+ mid-sized SLED accounts with an annual sales quota of $6M, achieving 110% average attainment.
- Closed enterprise storage and infrastructure deals of up to $1M by aligning technical solutions with client needs.
- Collaborated with Channel Partners to expand customer base and improve satisfaction through solution selling.
- Delivered consistent year-over-year revenue growth of 10% by implementing new customer experience and engagement strategies.
Dell EMCRound Rock, Texas
Inside Sales Account Manager I- SLED
02.2016 - 05.2018
Job overview
- Built trusted relationships with new and existing customers, becoming a key technology advisor.
- Drove outbound campaigns to acquire new business while managing existing accounts' renewals and expansions.
- Developed strategic account plans, and leveraged Salesforce CRM to improve pipeline visibility and forecasting accuracy.
Education
Texas State UniversitySan Marcos, Texas
Bachelor of Arts from Political Science, Public Administration
12.2015
Skills
- Customer Experience Optimization
- Strategic Account Planning
- Cross-functional Collaboration
- Market and Data Analysis
- CRM Systems Management Mastery
- Effective Communication and Storytelling
- Full-Cycle Sales Management
- Enterprise Procurement and Financial Navigation
- Executive Stakeholder Management
- Sales Methodologies: MEDDIC BANT SPIN Solution Selling
Timeline
Virtual Account Manager
Cisco Systems
06.2022 - 08.2025
Inside Sales Account Manager II – SLED
Dell EMC
06.2018 - 05.2022
Inside Sales Account Manager I- SLED
Dell EMC
02.2016 - 05.2018
Texas State University
Bachelor of Arts from Political Science, Public Administration