Milton Ochoa
Joint Base Lewis-McChord,Washington
Summary
Dedicated, motivated and ambitious. With 3+ years of customer service, work experience as a team leader, as well as team-oriented. Working under pressure and serving a total of 5 years in the US Army as a Military Police Officer. Seeking an opportunity to develop new skills while facilitating company growth. Ready to learn, adapt and overcome any obstacle in order to complete any given task.
Overview
6
6
years of professional experience
Work History
Military Police Officer
US Army
Joint Base Lewis-McChord, Washington
12.2019 - Current
- Provided physical security and law enforcement services to military personnel, facilities, and resources.
- Prepared detailed reports on investigations and other police activities.
- Maintained weapons qualifications through regular firearms training exercises.
- Worked with local law enforcement agencies during joint operations.
- Helped teach and train new soldiers.
- Patrolled assigned areas to detect and prevent criminal activity.
- Responded to emergency calls for service and provided assistance as needed.
- Developed positive relationships with the community.
- Used proper communication skills to resolve incidents.
Team Lead
Jamba
Phoenix, AZ
08.2018 - 12.2019
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed regular cycle counts to maintain accuracy of inventory records.
Education
Some College (No Degree) - Business Administration And Management
University of Maryland - College Park
College Park, MD03-2024
Some College (No Degree) - Business Administration And Management
Central Texas College
Killeen, TX10-2022
Some College (No Degree) - General Studies
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ12-2019
Camelback High School
Phoenix, AZ05-2019
Skills
- Bilingual (ability to read, write and speak) in English & Spanish
- Team Leader
- Public Speaker
- Organized
- Conflict resolution techniques
- Safe weapons usage
- Staff Training
- Inventory Management
- Cash Handling
- Customer Service
- Persuasive
- People Management
References
References available upon request.
Timeline
Military Police Officer
US Army
12.2019 - Current
Team Lead
Jamba
08.2018 - 12.2019
Some College (No Degree) - Business Administration And Management
University of Maryland - College Park
Some College (No Degree) - Business Administration And Management
Central Texas College
Some College (No Degree) - General Studies
Maricopa Community Colleges - Gateway Community College
Camelback High School