Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milton Ragsdale

Metal Art By The Bearded Welder
Tremont,PA

Summary

Motivated business professional bringing 20+ years of entrepreneurial and corporate company experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

23
23
years of professional experience
12
12
years of post-secondary education

Work History

Business Owner

Metal Art By The Bearded Welder
Tremont, PA
09.2013 - Current
  • Established and maintained productive, professional working relationships to promote beneficial project results.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Trained and motivated employees to perform daily business functions.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Evaluated suppliers to maintain cost controls and improve operations.

Comtech 1-4 and Warehouse Person -Warehouse Superv

Comcast Cable Company
Lebanon, PA
04.2001 - 08.2013
  • Efficiently troubleshot and repaired cable equipment to cut company costs and maximize productivity.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Streamlined cable services repair processes to minimize day-to-day downtime and increase overall productivity.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Promoted diligence and culture of safety for drivers and warehouse operations.
  • Revised and developed procedures to reduce risk and achieve compliance.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.

High Speed Internet Service Technician

Primary Installations
Harrisburg, PA
08.1999 - 04.2001
  • Efficiently troubleshot and repaired Comcast equipment to cut company costs and maximize productivity.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.

Education

High School Diploma -

Tulpehocken High School
Bernville, PA
09.1984 - 06.1996

Some College (No Degree) - Computers And Networking

Berks Technical Institute
Reading, PA
05.2001 -

Some College (No Degree) - Technology And Customer Service

NCTI Courses Through Comcast
Reading, PA
05.2001 -

Some College (No Degree) - Metal Fabrication

Self Taught Metal Fabricator
Lincoln Electric And The Internet
05.2001 -

Knowledge And Experience - Psychology

Marketing, Human Behavior, Business, Personal Dev
Non Fiction Books
05.2001 -

Skills

Project Management

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Timeline

Business Owner

Metal Art By The Bearded Welder
09.2013 - Current

Some College (No Degree) - Computers And Networking

Berks Technical Institute
05.2001 -

Some College (No Degree) - Technology And Customer Service

NCTI Courses Through Comcast
05.2001 -

Some College (No Degree) - Metal Fabrication

Self Taught Metal Fabricator
05.2001 -

Knowledge And Experience - Psychology

Marketing, Human Behavior, Business, Personal Dev
05.2001 -

Comtech 1-4 and Warehouse Person -Warehouse Superv

Comcast Cable Company
04.2001 - 08.2013

High Speed Internet Service Technician

Primary Installations
08.1999 - 04.2001

High School Diploma -

Tulpehocken High School
09.1984 - 06.1996
Milton RagsdaleMetal Art By The Bearded Welder