Milton Sancho
Thonotosassa,FL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Securitas Security Services USA
Clearwater, Florida
08.2023 - 08.2025
- Organized drills for emergency preparedness scenarios such as fire evacuations or intruder alerts.
- Performed regular inspections of all security equipment to ensure proper functioning.
- Responded promptly to customer inquiries or complaints regarding security issues.
Field Supervisor
Weiser Security
Tampa, Florida
01.2023 - 08.2024
- Implemented process improvements to enhance operational efficiency.
- Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
- Maintained accurate records of employee timecards, leave requests.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Developed, implemented, and monitored safety policies and procedures for all field staff.
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
Operations Manager
JR Enterprizes Inc
Miami, Florida
03.2020 - 12.2022
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed and implemented operational procedures to ensure quality standards are met.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Performed cost analysis for various projects to determine budget requirements.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Addressed customer concerns with suitable solutions.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Built strong operational teams to meet process and production demands.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Managed scheduling, training and inventory control.
- Enforced federal, state, local and company rules for safety and operations.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Planned delivery routing, team workflows, and promotional initiatives.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Education
Food Science
Purdue University
West Lafayette, IN07-2007
Certification
- IATA Certify Cargo Agent
- Clarion for Windows Developer
Languages
Spanish
Native language
English
Proficient (C2)
C2
Timeline
Security Site Supervisor
Securitas Security Services USA
08.2023 - 08.2025
Field Supervisor
Weiser Security
01.2023 - 08.2024
Operations Manager
JR Enterprizes Inc
03.2020 - 12.2022
Food Science
Purdue University
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