Milton Washington
San Antonio,TX
Summary
Experienced food service professional adept in managing fast-paced environments. Strong focus on team collaboration and achieving results. Skilled in staff training, inventory management, and customer service, ensuring high standards and efficiency. Reliable and adaptable to changing needs, driving continuous improvement and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Whataburger
San Antonio, TX
03.2019 - Current
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Implemented training programs to enhance team performance and reduce turnover.
- Developed inventory management strategies to minimize waste and optimize supply levels.
- Analyzed sales data to drive decision-making and improve profitability.
- Led initiatives to elevate food safety standards and compliance regulations.
- Fostered a positive work environment, promoting employee engagement and teamwork.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cook
McDonald's
San Antonio, TX
07.2016 - 01.2019
- Prepared food items in accordance with safety and quality standards.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented process improvements that enhanced efficiency in food preparation.
- Ensured compliance with health regulations through regular inspections and audits.
- Trained new staff on food preparation techniques and safety protocols.
- Maintained cleanliness of kitchen equipment and work areas to promote hygiene.
Education
High School Diploma -
MacArthur Highschool
San Antonio, TX06-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
Certification
- Certified Manager, Whataburger - 5 years 4 months
- Servsafe Certification
Languages
English
Full Professional
Timeline
Manager
Whataburger
03.2019 - Current
Cook
McDonald's
07.2016 - 01.2019
High School Diploma -
MacArthur Highschool