Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miluska Darwin

2616 Pretty Lake Ave. ,VA

Summary

Healthcare professional with expertise in coordinating and managing patient care. Proven track record of integrating care plans across multidisciplinary teams, fostering strong collaboration to achieve optimal patient outcomes. Known for adaptability to changing needs and reliability in delivering excellent service.

Overview

8
8
years of professional experience

Work History

Care Coordinator/Patient Intake Specialist

Urban Baby Beginnings
12.2022 - Current
  • Coordinated patient care plans, ensuring seamless communication between families and healthcare providers.
  • Streamlined intake processes by creating standardized forms and workflows for new patients.
  • Facilitated referrals to community resources, enhancing access to essential support services.
  • Managed high volume of incoming calls while maintaining exceptional customer service skills and professionalism.

Medical Interpreter

The Language Group
03.2018 - 08.2022
  • Facilitated clear communication between patients and healthcare providers in diverse medical settings.
  • Translated complex medical terminology accurately to ensure patient understanding and compliance.
  • Collaborated with healthcare teams to improve patient care quality through effective communication strategies.

Care Coodinator

Southeastern Virginia Health System
03.2020 - 10.2021
  • Assessed caller accounts to determine health insurance benefits, identify service needs and resolve issues.
  • Makes outbound and receives inbound calls providing detailed information about eligibility services and conducts eligibility screening.
  • Managed intake processes, ensuring accurate data entry into client management systems.
  • Performed general clerical tasks such as photocopying, faxing, and data entry with high accuracy ensuring efficient office operations.

Education

Network And System Administration

Tidewater Technical College
Virginia Beach
06.2001

Skills

  • Medical Terminology
  • Customer Service
  • Case management
  • Customer Account Management
  • Data Entry
  • Benefits Guidelines

Languages

Spanish
Native or Bilingual

Timeline

Care Coordinator/Patient Intake Specialist

Urban Baby Beginnings
12.2022 - Current

Care Coodinator

Southeastern Virginia Health System
03.2020 - 10.2021

Medical Interpreter

The Language Group
03.2018 - 08.2022

Network And System Administration

Tidewater Technical College

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